Assistant Vice President Order To Cash

2 months ago

Hyderabad, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of AVP, Order to Cash

We are looking for someone with extensive knowledge and understanding of entire order to cash, AR process management and improvement in a fairly fast paced business environment.


Responsibilities

•Conduct credit investigations, grants or holds shipments based on customer’s available credit and initiates collections from delinquent accounts. Works directly with sales management to ensure all steps have been taken to improve the customer’s credit limit for the purpose of improving sales while mitigating risk.

•Investigate and verify the financial status and reputation of prospective customers applying for credit, prepares documents to substantiate findings, and recommends rejection or approval of applications.

•Assess/Develop/Deploy best practices for the improvement of AR working capital and decreased bad debt expense

•Establish credit limits on customer accounts and handle special credit arrangements and deviations from standard terms of payment.

•Review collection reports ascertaining the status of collections and balances outstanding to ensure compliance with the Credit & Collection policy.

•Audit delinquent accounts considered to be noncollectable to ensure maximum efforts have been taken before assigning bad debt status to the account.

•Work with sales personnel when facing collection challenges and provide them an opportunity to resolve delinquencies before submitting an account to a collection agency or attorney.

•Submit delinquent accounts to an outside collection agency or attorney (when applicable) for collection purposes.

•Manage the preparation of all related month-end reports as part of the month-end close process.

•Collaborate with other departments on accounting and finance-related projects.

•Participate in an annual audit. Completes all A/R related audit schedules according to the timeline set forth

•Directly and indirectly, manage Credit & Collection employees in the North and South region.

•End to end working knowledge of invoice to cash domain.

•Working knowledge of cash management, lockbox, other payment methods including wires, EFT’s, credit cards

•Working knowledge of billing / invoicing functions, preventing revenue leakage, reconciliations, manual vs. system billing, part vs. summary billing, drop ship, rebates.

•Working knowledge of credit function, including good understanding of credit and financial ratios, connecting the dots between upstream and downstream

•Working knowledge of invoice fulfilment, partner finance functions


Qualifications

Minimum qualifications

•Bachelor’s degree in Accounting, Finance, or Business

•Relevant years of supervisory/ management level experience in Credit & Collections

•Must be able to perform accounting and financial calculations, including determining interest rates, payment schedules, etc.


Preferred qualifications

•Experience in supporting ERP migration.

•Working knowledge of AR System of Engagement – High Radius, GetPaid, Billtrust, any other cloud technology

•Ability to identify improvement opportunities, assess feasibility and process improvement mindset.

•Sound understanding of process automation – QPA, RPA

•Sound understanding of P&L management and various levers affecting profitability.

•Strong people leadership skills, focus on people development, drive retention strategies.

•Strong financial analytical skills and problem-solving skills.

•Ability to read and interpret credit reports, financial statements and other financial or accounting related information

•Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc



Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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