API Integration Support Specialist
20 hours ago
API Integration Support SpecialistCompany OverviewWe are seeking a technically skilled professional to provide comprehensive support for our API integration services. Our company works with existing customers who actively integrate with our APIs and require ongoing technical assistance through our dedicated Slack support channel.Position SummaryThis role involves providing technical support and guidance to customers integrating with our APIs, with a focus on the Coinflow platform (https://docs.coinflow.cash/docs/sweepstakes-payout). The ideal candidate will serve as the primary technical point of contact, helping customers troubleshoot integration issues and providing step-by-step guidance for successful implementation.Key ResponsibilitiesTechnical SupportProvide real-time technical assistance to customers via Slack channelAnalyze and debug API integration issuesOffer clear, actionable solutions and implementation guidanceReview customer code and provide optimization recommendationsCreate and maintain troubleshooting documentationCustomer CommunicationRespond promptly to customer inquiries in the Slack support channelExplain complex technical concepts in accessible termsProvide step-by-step implementation guidanceEscalate complex issues to appropriate team members when necessaryDocumentation & Knowledge ManagementMaintain up-to-date integration guides and FAQsDocument common issues and their solutionsContribute to API documentation improvementsCreate video tutorials and walkthroughs as neededPreferred Skills> Experience with payment gateways Integration (e.g., Stripe, Razorpay, PayPal , etc.)> Understanding of cryptocurrency fundamentals (Bitcoin, Ethereum, stablecoins)> Understanding of Payment Methods such as - USDC, Push-to-Card, ACH Transfer, Sepa, Pix, digital wallets (Venmo, Apple Pay, Google Pay), 3DS Cards> Knowledge of Chargeback protection and fraud prevention strategiesRequired QualificationsTechnical SkillsStrong understanding of API integration concepts and best practicesExperience with RESTful APIs and webhook implementationsProficiency in debugging API calls and response handlingKnowledge of common programming languages (JavaScript, Python, etc.)Understanding of authentication methods (API keys, OAuth, etc.)Experience with payment processing APIs (preferred)Communication SkillsExcellent written communication skillsAbility to explain technical concepts clearly to non-technical usersExperience providing customer support in chat/messaging environmentsStrong problem-solving and analytical thinking abilitiesExperience Requirements2+ years of experience in technical support or API integrationPrevious experience with customer-facing technical rolesFamiliarity with Slack or similar collaboration platformsExperience with financial technology or payment processing (preferred)Work Schedule & CoverageCoverage Requirements: 24-hour support coverage requiredTime Zones: Must be available during Indian business hours with flexibility for extended coverageAvailability: Immediate start preferredWork Environment: Remote-friendlyWhat We OfferCompetitive salary commensurate with experienceFlexible working arrangementsOpportunity to work with cutting-edge payment technologyProfessional development and learning opportunities
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API Integration Support Specialist
1 day ago
India AppDesk Services Full timeAPI Integration Support Specialist Company Overview We are seeking a technically skilled professional to provide comprehensive support for our API integration services. Our company works with existing customers who actively integrate with our APIs and require ongoing technical assistance through our dedicated Slack support channel. Position Summary This role...
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india, IN B2BHolidays Full timeAbout UsB2BHolidays is a London-based travel technology company providing global flight and hotel services to online travel agencies and government organizations. We specialise in delivering seamless, scalable API integrations that empower our clients with real-time travel solutions.About the RoleWe’re looking for a smart, proactive, and technically fluent...
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Cloud Integration Specialist
16 hours ago
Bengaluru, India SWITS DIGITAL Private Limited Full timeJob Description Job Title: Cloud Integration Specialist Experience: 5+ years Location : Bangalore Job Summary We are seeking an experienced Cloud Integration Specialist with strong hands-on development experience on SAP BTP (Business Technology Platform) Integration Suite, including Process Integration (PI) and API Management (APIM). The ideal candidate will...
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Integration Specialist
2 weeks ago
Gurugram, Gurugram, India ZestPire Full timeJob Description Role : Integration Specialist Experience: 3 - 6years Location: Gurgaon WFO Responsibilities: Lead technical discussions with clients and telecom operators during the integration process. Design and implement integration solutions tailored to clients existing systems. Collaborate with development teams to align integrations with product...
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Integration Specialist
2 days ago
Mumbai, India ZingHR Full timeJob Description We are looking for an experienced Integration & Migration Specialist with a strong background in HRMS systems and enterprise integrations. The ideal candidate will have hands-on expertise in connecting HR platforms such as SAP HCM, SuccessFactors, Workday, Oracle, or PeopleSoft with modern applications using APIs, connectors, and middleware...
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Data Integration Specialist
4 weeks ago
India IT Company in UAE Full timeCrystal Solutions Ltd., is a Leading International Recruitment Service provider for more than 30 Years across the globe. We have an opening for a Data Integration Specialist with proven expertise in designing and implementing end-to-end data integration solutions and Power BI Dashboards.resource to work Offshore. Location : INDIA (Offshore) Details of...
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Data Integration Specialist
3 weeks ago
India IT Company in UAE Full timeCrystal Solutions Ltd., is a Leading International Recruitment Service provider for more than 30 Years across the globe.We have an opening for a Data Integration Specialist with proven expertise in designing and implementing end-to-end data integration solutions and Power BI Dashboards.resource to work Offshore.Location : INDIA (Offshore)Details of...
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Senior API Integration Developer
7 days ago
India Hitachi Vantara Full time ₹ 15,00,000 - ₹ 25,00,000 per yearOur Company: Were Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. Were crucial to the companys strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Imagine the sheer breadth of talent it takes to unleash a digital...
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Integration Specialist
4 days ago
india Best Infosystems Ltd. Full timeJob Description: Ansys Minerva Integration Specialist Location:Bangalore Position Overview:We are seeking a skilled and dedicated Ansys Minerva Implementation Specialist with more than 12+ years of experience to join our dynamic PLM team. The successful candidate will be responsible for the implementation and integration of Ansys Minerva within our...
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Azure Api Integration
2 weeks ago
India Response Informatics Full timeExperience in using Azure Integration Services, as well as core Azure components, such as APIM, Azure Functions, Logic Apps, Service Bus, Azure AD, Azure KeyVault, etc. Experience in using Azure Integration Services, as well as core Azure components, such as APIM, Azure Functions, Logic Apps, Service Bus, Azure AD, Azure KeyVault, etc. - Experience with the...
