API Integration Support Specialist

4 weeks ago

India AppDesk Services Full time

API Integration Support SpecialistCompany OverviewWe are seeking a technically skilled professional to provide comprehensive support for our API integration services. Our company works with existing customers who actively integrate with our APIs and require ongoing technical assistance through our dedicated Slack support channel.Position SummaryThis role involves providing technical support and guidance to customers integrating with our APIs, with a focus on the Coinflow platform (https://docs.coinflow.cash/docs/sweepstakes-payout). The ideal candidate will serve as the primary technical point of contact, helping customers troubleshoot integration issues and providing step-by-step guidance for successful implementation.Key ResponsibilitiesTechnical SupportProvide real-time technical assistance to customers via Slack channelAnalyze and debug API integration issuesOffer clear, actionable solutions and implementation guidanceReview customer code and provide optimization recommendationsCreate and maintain troubleshooting documentationCustomer CommunicationRespond promptly to customer inquiries in the Slack support channelExplain complex technical concepts in accessible termsProvide step-by-step implementation guidanceEscalate complex issues to appropriate team members when necessaryDocumentation & Knowledge ManagementMaintain up-to-date integration guides and FAQsDocument common issues and their solutionsContribute to API documentation improvementsCreate video tutorials and walkthroughs as neededPreferred Skills> Experience with payment gateways Integration (e.g., Stripe, Razorpay, PayPal , etc.)> Understanding of cryptocurrency fundamentals (Bitcoin, Ethereum, stablecoins)> Understanding of Payment Methods such as - USDC, Push-to-Card, ACH Transfer, Sepa, Pix, digital wallets (Venmo, Apple Pay, Google Pay), 3DS Cards> Knowledge of Chargeback protection and fraud prevention strategiesRequired QualificationsTechnical SkillsStrong understanding of API integration concepts and best practicesExperience with RESTful APIs and webhook implementationsProficiency in debugging API calls and response handlingKnowledge of common programming languages (JavaScript, Python, etc.)Understanding of authentication methods (API keys, OAuth, etc.)Experience with payment processing APIs (preferred)Communication SkillsExcellent written communication skillsAbility to explain technical concepts clearly to non-technical usersExperience providing customer support in chat/messaging environmentsStrong problem-solving and analytical thinking abilitiesExperience Requirements2+ years of experience in technical support or API integrationPrevious experience with customer-facing technical rolesFamiliarity with Slack or similar collaboration platformsExperience with financial technology or payment processing (preferred)Work Schedule & CoverageCoverage Requirements: 24-hour support coverage requiredTime Zones: Must be available during Indian business hours with flexibility for extended coverageAvailability: Immediate start preferredWork Environment: Remote-friendlyWhat We OfferCompetitive salary commensurate with experienceFlexible working arrangementsOpportunity to work with cutting-edge payment technologyProfessional development and learning opportunities

  • API Integration Support Specialist

    3 weeks ago

    India AppDesk Services Full time

    Job Description API Integration Support Specialist Company Overview We are seeking a technically skilled professional to provide comprehensive support for our API integration services. Our company works with existing customers who actively integrate with our APIs and require ongoing technical assistance through our dedicated Slack support channel. Position...

  • Integration Specialist

    2 weeks ago

    India Jobgether Full time CA$ 35,000 per year

    This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Integration Specialist - Remote in India.As an Integration Specialist, you will be responsible for designing, building, and maintaining API-based integrations between multiple platforms to ensure seamless data flow and workflow automation. You will work...

  • ServiceNow Integration Specialists(SAP Integration)

    2 weeks ago

    India xTag Full time

    Role: 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝗡𝗼𝘄 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘀𝘁 (𝗦𝗔𝗣 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻)𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Remote (India)𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: 4–8 Years𝗦𝗵𝗶𝗳𝘁: PST Time Zone (Starting from 5 PM IST

  • Support Data Integration

    3 weeks ago

    Bengaluru, India Consertus Full time

    Job Description Role Overview: We are seeking a proactive and detail-oriented Support Data Integration and Analytics Specialist to provide ongoing support for data integration processes, reporting, and analytics platforms. This role primarily focuses on maintaining, troubleshooting, and enhancing existing data solutions to ensure seamless business...

  • Senior Integration Specialist Tibco

    1 week ago

    India YALLO Group Full time

    Location: Remote Start: ASAP Role Overview: We are looking for a Senior Integration Specialist to design, develop, and maintain backend integration solutions across ecommerce, ERP, POS, inventory, and loyalty systems. This role primarily involves working with TIBCO middleware tools and Microsoft Azure services. Key Responsibilities: - Design and implement...

  • Senior Integration Specialist Tibco

    1 week ago

    India YALLO Group Full time

    Location: Remote Start: ASAP Role Overview: We are looking for a Senior Integration Specialist to design, develop, and maintain backend integration solutions across ecommerce, ERP, POS, inventory, and loyalty systems. This role primarily involves working with TIBCO middleware tools and Microsoft Azure services. Key Responsibilities: Design and implement...

  • Senior Integration Specialist Tibco

    7 days ago

    India YALLO Group Full time

    Location: Remote Start: ASAP Role Overview: We are looking for a Senior Integration Specialist to design, develop, and maintain backend integration solutions across ecommerce, ERP, POS, inventory, and loyalty systems. This role primarily involves working with TIBCO middleware tools and Microsoft Azure services. Key Responsibilities: Design and implement...

  • Cloud Integration Specialist

    4 weeks ago

    Bengaluru, India SWITS DIGITAL Private Limited Full time

    Job Description Job Title: Cloud Integration Specialist Experience: 5+ years Location : Bangalore Job Summary We are seeking an experienced Cloud Integration Specialist with strong hands-on development experience on SAP BTP (Business Technology Platform) Integration Suite, including Process Integration (PI) and API Management (APIM). The ideal candidate will...

  • Integration Specialist

    4 weeks ago

    Mumbai, India ZingHR Full time

    Job Description We are looking for an experienced Integration & Migration Specialist with a strong background in HRMS systems and enterprise integrations. The ideal candidate will have hands-on expertise in connecting HR platforms such as SAP HCM, SuccessFactors, Workday, Oracle, or PeopleSoft with modern applications using APIs, connectors, and middleware...

  • Integration Specialist

    4 weeks ago

    india Best Infosystems Ltd. Full time

    Job Description: Ansys Minerva Integration Specialist Location:Bangalore Position Overview:We are seeking a skilled and dedicated Ansys Minerva Implementation Specialist with more than 12+ years of experience to join our dynamic PLM team. The successful candidate will be responsible for the implementation and integration of Ansys Minerva within our...