Account Manager- Recruitment Business
1 month ago
Role Definition: Role:
Account Manager Location: Gurugram
1) Service Upgrade. With the advantage of a technical background and experience, this role can work within Delivery team on existing client projects to upgrade our services and differentiate ourselves from generic and retailing staffing augmentation services. This will better serve our clients by providing optimized services and meeting their expectation of managed capability services and ultimately create quality client experience.
2) Resources Engagement: Core expertise in developing team in area of specialization and aligned accounts. This role can lead, manage and enable their resources and create better service experience to clients.
3) Vertical Growth. The current vertical accounts are run separately with mainly staff augmentation model, to build up a vertical-based business from technical perspective, it will benefit in streamlining the business domain and leveraging best practices to implement to different clients in the same vertical to create bigger impact and synergy.
Role Description: This role encompasses the end-to-end recruitment process, where you will conduct business development to build a pipeline of work and deepen your knowledge and expertise within your area of specialization. In this position you will be client focused and may have line manager responsibilities for the delivery team.
The TEKsystems Delivery Account Manager is a critical role within the Emerging & Enterprise Accounts, delivering the execution of day-to-day activities for one or more services engagements. A successful Delivery Manager possesses skill sets for managing people, processes, and technology.
This delivery role interfaces with multiple layers of our client’s technology and business management to identify, position and ultimately be awarded opportunities to deliver business outcomes, and interfaces with current technical consultants on performance management and capability uplift.
This role is tightly coupled with both the delivery leaders, account management team and Field Support Group (FSG) team and shall have the capability to work with client key stakeholders and leadership team.
Primary Responsibilities:
Key Responsibilities
• Work with internal sourcing team to receive continuous pipelining of resources across specialization with deep understanding of client’s needs and leveraging existing resources and capability.
• Conduct the end-to-end recruitment process through a detailed understanding of and consistently applying each step of the process, presenting as a role model to others.
• Interaction is with senior management levels at a client and/or within Delivery, involving negotiating or influencing on significant matters.
• Should have latitude in decision-making and determination of objectives and approaches to critical assignments.
• Manage client accounts to ensure the successful continuation of the relationship by sharing relevant industry information, making sure all requirements are met and any opportunities are followed up.
Required Education and/or Experience:
• Bachelor of Engineering (B.E/B. TECH) with MBA OR
• BCA, BSc (Computers, Science, Math's) with MBA/ MCA OR
• Bachelor of Engineering (B.E/B. TECH) OR any other Bachelor’s degree, equivalent suitable in recruitment industry.
• 4+ years of experience in Recruitment cycle as a Team Lead/ Recruitment Lead / Manager or internally worked as Senior Candidate Manager / Team Lead role
Requisite Abilities and/or Skills:
1. The individual will provide full life cycle recruiting, including interfacing with hiring managers to create and review requisitions, sourcing/screening candidates, participating in interviews when required, assisting managers with reference checks, developing competitive job offers and tracking candidates with International Standards.
2. Must have aspirational leadership focus, able to demonstrate where and how teams were built and lead.
3. Manage and monitor internal applicant tracking system, ensuring that all candidates and applicants are properly tracked and have a disposition reason.
4. Consulting, advising & partnering with hiring managers on the selection of candidates throughout the end-to-end process, e.g., CV review, interview feedback, etc. ensuring best fit for the role.
5. Must have strong business and information technology acumen with the ability to communicate capabilities, gather and assess client requirements, and communicate with team members, and clients.
6. Action oriented, result driven, multi-task ability, with strong work ethics to deal with uncertainty and ambiguity.
7. Analyse staffing trends and results for continuous improvement of our strategies and processes
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