Support Engineer
5 days ago
Required Qualifications: OBJECTIVES of ROLE: Responsible for monitoring and supporting the product at customer environment in 24*7 basis working in shifts.Managing the tickets from customer adhering to SLA.RESPONSIBILITIES/TASKS:Monitoring the alarms/alerts generated from various customers.Monitoring the logs of jobs and job status.Preliminary investigation of alerts based on a standard defined procedure.Acknowledgement of tickets to customers on support management tool.Working in 9 hour shifts (including night shift) to support customers in different regions. Shift may change on periodic basis.Working with Pelatro L2 and L3 support teams with necessary logs and preliminary analysis.Engagement with customer operations support team. 8. Development/Modification of shell scripts to enhance the product monitoring abilities.SKILLSGood knowledge on Unix and Shell scripting1- 10 Years experience with Telecom BSS/OSS solution on operations support.Understanding of RDBMS concepts.Understanding of SDLC and Agile development modelsWell established communication and inter-personal skills associated with person-management abilities.Thorough understanding, appreciation and analysis of the issues underlying systems development.Experience of the technical aspects of the relevant technologies, software and hardware, to be employed.Potential to upskill to L2/L3 teams with more advanced product/domain/Unix knowledge.Are you exited? what are you waiting for? send your resume to deeksha.bharadwaj@pelatro.com
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Technical Support Engineer
4 weeks ago
Bangalore Urban, India Cyware Full timeAbout Cyware Cyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed...
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Technical Support Engineer
4 weeks ago
Bangalore Urban, India Cyware Full timeAbout CywareCyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed...
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Automation Engineer
2 weeks ago
bangalore, India Tek Support Full timeJob Title: Senior Automation Engineer Trainer– Medical Device Manufacturing Experience: 10+ years Industry: Medical Devices / Life Sciences / Manufacturing Location: Remote Job Summary: Senior Automation Engineer Trainer responsible for developing, implementing, and sustaining automation systems that support manufacturing, assembly, and testing of medical...
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Automation Engineer
2 weeks ago
bangalore, India Tek Support Full timeJob Title: Senior Automation Engineer – Pharmaceutical Manufacturing Location: Remote Experience: 10+ years Industry: Pharmaceutical / Biotech Manufacturing Job Summary: The Senior Automation Engineer is responsible for driving automation initiatives across pharmaceutical manufacturing systems, ensuring compliance with GMP, and enhancing equipment...
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Automation Engineer
2 weeks ago
Bangalore, India Tek Support Full timeJob Title: Senior Automation Engineer Trainer – Pharmaceutical Manufacturing Location: Remote Experience: 10+ years Industry: Pharmaceutical / Biotech Manufacturing Job Summary: The Senior Automation Engineer Trainer is responsible for driving automation initiatives across pharmaceutical manufacturing systems, ensuring compliance with GMP, and enhancing...
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Automation Engineer Trainer
2 weeks ago
bangalore, India Tek Support Full timeJob Title: Senior Automation Engineer Trainer – Pharmaceutical Manufacturing Location: Remote Experience: 10+ years Industry: Pharmaceutical / Biotech Manufacturing Job Summary: The Senior Automation Engineer Trainer is responsible for driving automation initiatives across pharmaceutical manufacturing systems, ensuring compliance with GMP, and enhancing...
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Research And Development Engineer
5 days ago
bangalore, India Tek Support Full timeR&D Engineer (Female) Industry: (Medical Device / Pharma Equipment)📍 Location: Remote💼 Experience Level: 10–20 yearsAbout the Role:We are seeking a Research and Development Engineer who can Train People with a solid background in medical device or Pharma ,who can design, development, and process improvement. The role focuses on supporting new product...
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Research And Development Engineer
4 days ago
Bangalore, India Tek Support Full timeR&D Engineer (Female) Industry: (Medical Device / Pharma Equipment) Location: Remote Experience Level: 10–20 years About the Role: We are seeking a Research and Development Engineer who can Train People with a solid background in medical device or Pharma ,who can design, development, and process improvement . The role focuses on supporting new product...
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Research And Development Engineer
5 days ago
bangalore, India Tek Support Full timeR&D Engineer (Female) Industry: (Medical Device / Pharma Equipment) Location: Remote Experience Level: 10–20 years About the Role: We are seeking a Research and Development Engineer who can Train People with a solid background in medical device or Pharma ,who can design, development, and process improvement . The role focuses on supporting new product...
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Customer Support Associate
1 day ago
Bangalore Urban, India Mentis Systems Full timeKey Responsibilities:• Customer Interaction:o Respond to customer inquiries via phone, email, and chat in a timely and professional manner.o Provide accurate information about our chargers and CMS, including troubleshooting steps and usage instructions.o Guide customers through the process of using our products and services, ensuring they understand all...
