Head of Service Management

4 weeks ago

Kochi, India Peoplefy Full time

Position: Sr General Manager (Service)Location: Kochi, KLExperience: 12+ Years of experience in automobile service operations, with at least 5 years in a leadership or department head role.Role ObjectiveLead the regional service operations across Kerala to ensure outstanding customer experience, operational excellence, and profitability.Key ResponsibilitiesDevelop and implement business plans, budgets, and departmental objectives for the Service Division.Ensure achievement of dealership service targets and maintain profitability through efficient cost management and service absorption.Supervise, coach, and evaluate service department personnel; ensure top-level technical competency across all workshops.Drive customer satisfaction and retention through proactive communication, complaint resolution, and follow-up systems.Analyze performance reports, identify gaps, and execute corrective actions to improve workshop KPIs.Maintain high standards in housekeeping, safety, and security; ensure proper maintenance of tools, equipment, and infrastructure.Build a customer-centric culture and maintain strong relationships within the local industry and business community.Implement HR practices related to recruitment, training, incentives, and retention of service staff.

  • Head of Service Management

    4 weeks ago

    Kochi, India Peoplefy Full time

    Position: Sr General Manager (Service)Location: Kochi, KLExperience: 12+ Years of experience in automobile service operations, with at least 5 years in a leadership or department head role.Role ObjectiveLead the regional service operations across Kerala to ensure outstanding customer experience, operational excellence, and profitability.Key...

  • Head of Service Management

    4 weeks ago

    Kochi, India Peoplefy Full time

    Position: Sr General Manager (Service)Location: Kochi, KLExperience: 12+ Years of experience in automobile service operations, with at least 5 years in a leadership or department head role.Role ObjectiveLead the regional service operations across Kerala to ensure outstanding customer experience, operational excellence, and profitability.Key...

  • Head of Service Management

    4 weeks ago

    Kochi, India Peoplefy Full time

    Position: Sr General Manager (Service) Location: Kochi, KL Experience: 12+ Years of experience in automobile service operations, with at least 5 years in a leadership or department head role. Role Objective Lead the regional service operations across Kerala to ensure outstanding customer experience, operational excellence, and profitability. Key...

  • Head of Service Management

    4 weeks ago

    Kochi, India Peoplefy Full time

    Position: Sr General Manager (Service) Location: Kochi, KL Experience: 12+ Years of experience in automobile service operations, with at least 5 years in a leadership or department head role. Role Objective Lead the regional service operations across Kerala to ensure outstanding customer experience, operational excellence, and profitability. Key...

  • Head of Service Management

    4 weeks ago

    India, Cochin / Kochi / Ernakulam Peoplefy Full time

    Job Description Position: Sr General Manager (Service) Location: Kochi, KL Experience: 12+ Years of experience in automobile service operations, with at least 5 years in a leadership or department head role. Role Objective Lead the regional service operations across Kerala to ensure outstanding customer experience, operational excellence, and profitability....

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    kochi, India TECEZE Full time

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    Kochi, India Age Well Global Full time

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    Kochi, India Age Well Global Full time

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    Kochi, India AgeWell Global Full time

    Head of OperationsLocation: Cochin, KeralaCompany: Age WellExperience: Minimum 5 years (Wellness / Healthcare / Hospitality Preferred)Role OverviewWe are seeking a strong Head of Operations to oversee and manage the operational functioning of all Age Well verticals — including nutraceuticals, digital wellness platforms, and the Age Well Living Centre. The...

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    2 weeks ago

    Kochi, India AgeWell Global Full time

    Head of OperationsLocation: Cochin, KeralaCompany: Age WellExperience: Minimum 5 years (Wellness / Healthcare / Hospitality Preferred)Role OverviewWe are seeking a strong Head of Operations to oversee and manage the operational functioning of all Age Well verticals — including nutraceuticals, digital wellness platforms, and the Age Well Living Centre. The...