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Salesforce Technical Architect

2 months ago

Hyderabad, India CriticalRiver Inc. Full time

About Company :

CRITICALRIVER is a trusted digital technology consulting company with a demonstrated track record of successful technology implementations in areas such as Digital Transformation, Digital Experience Management, Digital Engagement, and Digital Engineering with 100+ Digital Transformation engagements. Founded in 2014 in the heart of Silicon Valley, currently we are working with 150+ clients Globally. Having 1000+ Global Professionals with deep technology and business background. USA, India, UAE, Qatar, Brazil, Costa Rica, Philippines, and Australia offering digitalization solutions to Fortune 500 companies.


Position: Salesforce Architect

Experience: 8 Yrs - 15 Yrs

Job location: Hyderabad/Hybrid


Job description

  • Technical Architect successfully designs and manages the delivery of complex Salesforce solutions for our customers
  • These technologies include--but are not necessarily limited to Salesforce.com products and APIs, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies
  • You are both a big picture thinker and in-depth problem solver, your knowledge and skills are both broad and deep
  • You take pride in designing systems that stand up to high volumes and won’t fail at critical points
  • You have a good mix of technical and enterprise skills when it comes to architecting a solution
  • The solutions you design are built for the long-term and will scale with the customers growth plans seamlessly
  • You have proven experience integrating systems via API s as we'll as a strong development background


Responsibilities

  • Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
  • Translate business requirements into we'll-architected solutions that best leverage the Salesforce platform
  • Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between clients current and desired end states
  • Provide oversight and governance of Salesforce projects
  • Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed
  • Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
  • Maintain a target billable utilization aligned to the role
  • Ability to understand a project and deep dive to debug issues
  • From time-to-time, the TA may be expected to partake in other pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects
  • Liaise with Salesforce product teams to support client implementations
  • Travels to client sites for projects, estimated 50-75%


Requirements

  • Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (eg extracurricular leadership roles, military experience, volunteer roles, work experience, etc)
  • 9-14 years CRM experience with a minimum of 6 years on the Salesforce platform
  • Expert level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Community Clouds.Understanding of systems architecture and ability to design scalable performance-driven solutions
  • Understanding of key design patterns and large data volume limitations and best practices
  • Understanding of data sharing and visibility considerations and how these play into platform architecture
  • Familiarity with platform authentication patterns (SAML, SSO, OAuth)
  • Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc)
  • Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
  • Experience with platform security capabilities (TLS, SSL)
  • Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
  • Strong background in design/development of large web-based systems, or complete software product lifecycle exposure

Active Salesforce certifications or ability to achieve relevant certifications upon hire