Department Manager
4 weeks ago
JOB DESCRIPTION
Role: Department Manager
Reporting To: Unit Head
People Reporting To DM: Customer Care Associates
Qualification: Graduate/MBA/PGDBM
Experience: Min.1 year Managerial experience
Salary: Upto 400000 p.a
Key Deliverables
Achievement of Budgeted Plan
- Works out action plans/tactics to match requirement
Competition mapping
- Identifies parameters to track competition
- Builds resources and databases of information on an ongoing basis by networking
- Creates an index and updates it
Inventory Management
- Does process mapping for movement of stocks from receiving bay to floor
- Initiates stock-takes as per the agreed and laid down procedure
- Ensures effective displays with the objective of achieving greater number of stock turns
- Plans for perpetual inventory
Customer care/customer service
- Ensures customers are guided to enable them to avail of value added services like gift-wrapping, alterations, exchanges & other conveniences
- Sets up processes/initiates plans to build for moments of magic, avoid customer complaints & grievances
Customer feedback
- Sets up mechanism for recording of verbal complaints / suggestions
- Ensures collation of data on customer complaints / suggestions and circulates it to relevant people
- Ensures in service recovery within agreed time-line (72 hours)
- Ensures customers queries are addressed and complaints / grievances are resolved (I.e. moments of misery are converted into moments of magic)
Manpower availability
- Anticipates shifts in customer entry pattern and directs supervisors to schedule CCA availability accordingly
Floor presentation
- Understands the Visual Merchandising plan and customer buying process and translates the VM plan to match local needs and as per stock availability
- Communicates the above to supervisors
Arrangement of stock in space allocated as per plan
- Creates display plan of merchandise for his sections on the basis of underlying principles
- Communicates the display plan and the underlying principles to the supervisors for the purpose of execution
Analysis and reporting
- Analyzes available data, identifies causes and suggests solutions
- Identifies all reports that need to be generated with frequency, schedules and identifies sources of information
- Ensures compliance
Shrinkage control
- Identifies most pilfered products and common methods of pilferage
-
Department Manager
4 weeks ago
goa, India Shoppers Stop Full timeJOB DESCRIPTIONRole: Department ManagerReporting To: Unit HeadPeople Reporting To DM: Customer Care AssociatesQualification: Graduate/MBA/PGDBMExperience: Min.1 year Managerial experienceSalary: Upto 400000 p.aKey DeliverablesAchievement of Budgeted PlanWorks out action plans/tactics to match requirementCompetition mappingIdentifies parameters to track...
-
Department Manager
4 weeks ago
Goa, India Shoppers Stop Full timeJOB DESCRIPTIONRole: Department Manager Reporting To: Unit HeadPeople Reporting To DM: Customer Care Associates Qualification: Graduate/MBA/PGDBMExperience: Min.1 year Managerial experienceSalary: Upto 400000 p.aKey DeliverablesAchievement of Budgeted PlanWorks out action plans/tactics to match requirementCompetition mappingIdentifies parameters to track...
-
Department Manager
4 weeks ago
goa, India Shoppers Stop Full timeJOB DESCRIPTION Role: Department Manager Reporting To: Unit Head People Reporting To DM: Customer Care Associates Qualification: Graduate/MBA/PGDBM Experience: Min.1 year Managerial experience Salary: Upto 400000 p.a Key Deliverables Achievement of Budgeted Plan Works out action plans/tactics to match requirement Competition mapping Identifies...
-
Management Trainee
7 days ago
Goa, India Hilton Goa Resort Full timeDescriptionA Management Trainee will learn from a management perspective all aspects of general hotel operations and skills needed to assume a management position. The Trainee will participate in a general hotel rotation throughout all departments and finish with a discipline specialization.What will I be doing?A Management Trainee with Hilton is always...
-
Corporate Management Trainee
2 weeks ago
goa, India MhyMatch Full timeAbout the job Management TraineeLocation: GoaMode of Work: In-officeBrief Overview of the Job Description:Our client, a leader in the concrete equipment manufacturing industry, is seeking a motivated and enthusiastic Management Trainee. This role is designed to develop future leaders within the organization by providing comprehensive training across...
-
Assistant Training Manager
3 weeks ago
Goa, India Hilton Goa Resort Full timeDescriptionA Assistant Training Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members.What will I be doing?As a Assistant Training Manager, you serve as an integral component of the Human Resources function by supporting learning and development initiatives...
-
Assistant Training Manager
3 weeks ago
Goa, India Hilton Goa Resort Full timeA Assistant Training Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members.What will I be doing?As a Assistant Training Manager, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through Hilton's...
-
Banquet Manager
2 months ago
Goa, India Hilton Hotels Full timeJob Requirements Job Title: Banquet ManagerCompany Name: Hilton HotelsLocation: Panaji/PanjimSalary: Not DisclosedQualification: Not specifiedJob Description:Hilton Hotels, an esteemed global hospitality brand, is seeking a skilled and strategic Banquet Manager to join our team in Panaji/Panjim. As the Banquet Manager, you will play a vital role in managing...
-
Corporate Management Trainee
2 weeks ago
goa, India MhyMatch Full timeAbout the job Management Trainee Location: Goa Mode of Work: In-office Brief Overview of the Job Description: Our client, a leader in the concrete equipment manufacturing industry, is seeking a motivated and enthusiastic Management Trainee. This role is designed to develop future leaders within the organization by providing comprehensive training across...
-
Corporate Management Trainee
2 weeks ago
Goa, India MhyMatch Full timeAbout the job Management TraineeLocation: GoaMode of Work: In-officeBrief Overview of the Job Description:Our client, a leader in the concrete equipment manufacturing industry, is seeking a motivated and enthusiastic Management Trainee. This role is designed to develop future leaders within the organization by providing comprehensive training across various...
-
Corporate Management Trainee
2 weeks ago
Goa, India MhyMatch Full timeAbout the job Management TraineeLocation: GoaMode of Work: In-officeBrief Overview of the Job Description:Our client, a leader in the concrete equipment manufacturing industry, is seeking a motivated and enthusiastic Management Trainee. This role is designed to develop future leaders within the organization by providing comprehensive training across various...
-
Housekeeping Manager
4 days ago
Goa, India Marriott Full timeJob Number Job Category Housekeeping & LaundryLocation JW Marriott Goa, Vagator Beach Road, Goa, India, IndiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to ensure property...
-
Retail Store Manager
2 weeks ago
goa, India Paradise Placement Consultancy Full timeJob Description: Role Description: Sales Analysis Inventory Management Replenishment of stores Marketing Tie-Ups Vendor Management Terms of Trade negotiation Store planogram Promotion/Offers at store level Training to staff Job Description :- Responsible for the day to day running of the BU, maintaining standards,...
-
Operations Manager
5 days ago
Goa, India ADVATIX - Advanced Supply Chain and Logistics Full timeOperations Manager Role Summary Our client is seeking an Operations Manager to join their rapidly growing team. The Operations Manager is responsible for fulfillment operations including mentorship of a team and the lifecycle of product within their department or area. This includes all aspects related to Safety, Quality, & Productivity. The Operations...
-
Operations Manager
4 days ago
Goa, India ADVATIX - Advanced Supply Chain and Logistics Full timeOperations ManagerRole SummaryOur client is seeking an Operations Manager to join their rapidly growing team. The Operations Manager is responsible for fulfillment operations including mentorship of a team and the lifecycle of product within their department or area. This includes all aspects related to Safety, Quality, & Productivity. The Operations Manager...
-
Operations Manager
4 days ago
Goa, India ADVATIX - Advanced Supply Chain and Logistics Full timeOperations ManagerRole SummaryOur client is seeking an Operations Manager to join their rapidly growing team. The Operations Manager is responsible for fulfillment operations including mentorship of a team and the lifecycle of product within their department or area. This includes all aspects related to Safety, Quality, & Productivity. The Operations Manager...
-
Guest Relations Manager
7 days ago
Goa, India Hilton Goa Resort Full timeDescriptionA Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.What will I be doing?As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional...
-
Housekeeping Manager
15 hours ago
Goa, India Accor Full timeCompany Description Job Description Housekeeping Manager: To manage the hotel to provide courteous, professional, efficient and flexible service that is consistent with the Accor Group standard Policies & Procedures in order to maximize guest satisfaction. Strive to achieve optimum operating results while providing guests with the highest level of...
-
Manager Production
4 weeks ago
Goa, India HEINEKEN Full timeJob Title: Manager ProductionFunction: ProductionJob Grade: 10Location: GoaQualification: Degree in EngineeringYear of experience: Minimum 10 Yrs of Experience Job Purpose: To plan, direct, and coordinate the production activities in order to achieve the budgeted production for the year with budgeted efficiency, quality and cost. Job Responsibilities:...
-
Assistant Manager Housekeeping
1 month ago
Goa, India Hilton Goa Resort Full timeDescriptionAn Assistant Manager Housekeeping will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests.What will I be doing?As an Assistant Manager Housekeeping you will be responsible for assisting with overseeing housekeeping operations to...