Salesforce Instructional Designer

3 weeks ago


India Insight Global Full time

We are seeking immediate joiners to join our growing team based in India


Job Description:


An instructional designer specializing in Salesforce training should possess a strong background and experience in working with Salesforce and Trailhead. Proficiency in Salesforce involves understanding the platforms core functionalities, including Sales Cloud and Service Cloud, as well as familiarity with Salesforce customization, configuration, and automation capabilities.


Experience in using Salesforce to streamline business processes, improve customer relationship management, and drive sales effectiveness is crucial. Additionally, a deep understanding of Trailhead, Salesforces interactive learning platform is essential.


The instructional designer should be adept at navigating Trailhead modules, trails, and projects to leverage its resources effectively in designing and engaging effective training programs. Practical experience in completing Trailhead modules, earning badges, and staying updated on new Salesforce features and release through Trailhead is valuable for creating impactful and up to date training content.


Required Qualifications:

  • Bachelor's Degree in Education, Communications, Instructional Design, IT, or related field experience
  • Demonstrated in Salesforce Sales Cloud and/or Salesforce Trailhead is mandatory
  • 2+ years of experience with course and assessment creation
  • Attention to detail, excellent collaboration and project management skills
  • Ability to work efficiently under deadlines in fast-paced environment with numerous projects on hand
  • Proficiency in modern collaboration tools such as Office 365, SharePoint and CRM


Nice to have qualifications:

  • Experience with learning management system and content management system administration


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