Sprinklr Developer

3 days ago

India HTC Global Services Full time

Key ResponsibilitiesConfigure and optimize Sprinklr modules (Social Listening, Care,) to support Client’s digital customer experience strategyDevelop workflows, automation, rules, and dashboards to improve service quality and customer engagement across channelsIntegrate Sprinklr with enterprise platforms (CRM, loyalty, analytics, and data warehouse systems) via APIs and connectorsCollaborate with Digital, Marketing, Customer Experience, and IT teams to translate business needs into scalable Sprinklr solutionsEnsure Sprinklr configurations align with governance, compliance, and data privacy standardsMonitor platform performance, troubleshoot issues, and engage with Sprinklr support to resolve incidentsProvide training, documentation, and best practices to business users for effective platform adoptionPrevious experience in configuring workflows on Live Chat and WhatsAppRequired QualificationsBachelor’s degree in Computer Science, Information Systems, Marketing Technology, or a related field2–5 years of hands-on experience configuring and developing in SprinklrHands-on experience with SprinklrAI+, dynamic workflows, SmartFAQs, setting up zeroshot model is mandatoryProficiency in APIs, REST/JSON integrations, and data handlingExperience in building dashboards, reporting, and automation rules within SprinklrStrong analytical and problem-solving skills with attention to detailExcellent communication and stakeholder management skillsPreferred QualificationsSprinklr certifications (e.g., Platform Administrator, Modern Care, or Marketing Specialist)Experience integrating Sprinklr with CRM (Salesforce, Dynamics), loyalty systems, or analytics platforms (Adobe Analytics, Google Analytics)Familiarity with SQL and data visualization (Power BI, Tableau)

  • Sprinklr Developer

    3 days ago

    India HTC Global Services Full time

    Key Responsibilities Configure and optimize Sprinklr modules (Social Listening, Care,) to support Client’s digital customer experience strategy Develop workflows, automation, rules, and dashboards to improve service quality and customer engagement across channels Integrate Sprinklr with enterprise platforms (CRM, loyalty, analytics, and data warehouse...

  • Sprinklr Developer

    5 days ago

    india, IN HTC Global Services Full time

    Key ResponsibilitiesConfigure and optimize Sprinklr modules (Social Listening, Care,) to support Client’s digital customer experience strategyDevelop workflows, automation, rules, and dashboards to improve service quality and customer engagement across channelsIntegrate Sprinklr with enterprise platforms (CRM, loyalty, analytics, and data warehouse...

  • Principal Software Development Engineer, QA

    2 weeks ago

    Gurugram, India Sprinklr Full time

    Job Description Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world,...

  • Apply Now! Applications Developer- Lead

    2 weeks ago

    Gurugram, India Sprinklr Full time

    Job Description Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world,...

  • Software Development Engineer, QA

    1 week ago

    Gurugram, India Sprinklr Full time

    Job Description Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world,...

  • Senior Software Development Engineer, QA

    1 week ago

    Gurugram, India Sprinklr Full time

    Job Description Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world,...

  • 15h Left! Lead Software Development Engineer, QA

    2 weeks ago

    Gurugram, India Sprinklr Full time

    Job Description Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world,...

  • Sprinklr Architect

    22 hours ago

    Bengaluru, Karnataka, India, Karnataka client of neerinfo Full time

    Project Role : Application DeveloperProject Role Description : Design, build and configure applications to meet business process and application requirements.Must have skills : SprinklrMinimum 12 year(s) of experience is requiredEducational Qualification : 15 years full time educationSummary:We are seeking a highly skilled Sprinklr Architect to lead the...

  • Engagement Manager, Presales

    3 days ago

    Gurugram, India Sprinklr Full time

    Job Description Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world,...

  • Engagement Manager

    1 week ago

    Gurugram, India Sprinklr Full time

    Job Description Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world,...