Cloud Engineer
3 days ago
Cloud Reliability Engineer-Operations and Automation
We are looking for a Cloud Reliability Engineer - Operations and Automation to join our team and focus on maintaining the reliability and availability of our cloud-based infrastructure. The ideal candidate will ensure smooth cloud operations by managing incidents and change requests within defined SLAs. Additionally, you'll contribute to efforts to automate operational tasks, reduce manual interventions, and improve overall efficiency.
Responsibilities:
- Monitor and manage cloud-based infrastructure to ensure high availability, performance, and security.
- Respond to alerts and incidents, troubleshooting and resolving issues swiftly to minimize downtime.
- Perform root cause analysis and post-incident reviews to improve system reliability and prevent future incidents.
- Handle change requests within established SLAs, ensuring seamless updates to the production environment.
- Participate in a shift-based schedule and on-call rotation to support critical infrastructure around the clock.
- Collaborate with Engineering and Field teams to provide cloud infrastructure mindshare and resolve queries promptly.
- Automate routine operational tasks to reduce manual interventions and operational toil.
- Identify opportunities for further automation in cloud operations and implement solutions to streamline processes.
- Assist in the optimization and maintenance of monitoring and alerting systems for cloud environments to reduce MTTR.
Required Skills/Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, a related field, or equivalent work experience.
- 3-5 years of experience in cloud operations, system administration, or related fields.
- Familiarity with public cloud platforms (such as AWS, GCP, etc.).
- Experience in automating operational tasks using scripting languages (e.g., Python, Bash, etc.).
- Experience with Infrastructure and Configuration as Code (Terraform, ansible, cloud formation,..)
- Strong problem-solving skills, particularly in managing incident response in a production environment.
- Understanding of ITIL processes, incident, and change management.
- Familiarity with monitoring tools and incident management platforms.
- A proactive mindset focused on improving operational processes and reducing manual work through automation.
Preferred Skills:
- Experience with cloud-native tools (e.g., CloudWatch, Stackdriver) and automation frameworks.
- Basic knowledge of containers and Kubernetes (EKS/GKE/AKS).
- Familiarity with Linux systems, cloud networking, and troubleshooting.
- Experience with CI/CD pipelines and DevOps tools for automation and infrastructure as code.
- Interest in identifying and implementing automation to reduce operational toil and improve efficiency.
Working Conditions:
- Shift-based work with on-call responsibilities.
- Fast-paced, collaborative environment with an emphasis on automation and cloud operations.
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