Delivery Lead

2 weeks ago

Gurugram, India Cielo Talent Full time

The Delivery Leader – Candidate Generation will develop and lead client relationships delivering brand and talent marketing solutions that enable direct clients and our client teams to drive candidate generation performance, and maximize the value of the client’s employer brand. The key result areas for this position are delighting internal and external customers leading delivery of solutions to exceptional standards.


  • Location Specifics: India Delivery Center (Gurgaon, India)
  • Specific Needs: Experience handling a team of 5-15; Deep knowledge in sourcing methodologies and best practices; experience supporting technology or manufacturing industries preferred but not required
  • Language Requirement: Native Language; Strong English skills
  • Position Setup: Hybrid
  • Shift Schedule: 1st shift/ Day shift (9am-6pm or 10am-7pm IST)



Duties and Responsibilities:


Solutions: Knowledge

  • Apply strong knowledge of employer brand, recruitment marketing and employee communications. Expert at measuring and maximize marketing ROI.
  • Create and lead on the delivery of customized brand solutions and strategies based on the clients' needs.
  • Create, design, and launch new services and solutions - a suite of assets for existing client offerings.


Customer: Growth and Optimization

  • Serve as a partner to leaders of the client organizations and build senior-level relationships to advise and direct on brand solutions, facilitate thought leadership, and share best practices.
  • Create high visibility and reputation with Cielo peer group (CSD-level), leading to ongoing Client Development opportunities.
  • Share new products/services/case studies with account teams at QBRs or running a 'stimulus session'.
  • Support Cielo's reputation growth; contributing content and participating in the market network.


Operations: Performance

  • Support delivery capability in ensuring a sustainable operating model for brand and digital solutions in collaboration with regional business leaders and executive operating boards.
  • Own service delivery standards, management and governance within their portfolio.
  • Develop and optimize capability within the Brand Practice through operationalizing new products/services, training, reporting and continuous improvement.
  • Provide insight to clients and internal stakeholders that turns marketing data into powerful stories and strategic recommendations.
  • Provide strategic leadership and development of designated staff; train them in areas of subject matter expertise, ensure they understand core skills and build skills of future brand practice leaders.



Qualifications


Education:

  • Bachelor’s degree, required.
  • Master’s degree, preferred.


Experience:

  • Extensive experience in delivering employer brand, marketing and communications programs required.
  • Solid experience in technical sourcing and utilizing sourcing tools, platforms and job boards.
  • Minimum 3 years of experience in leading 10+ direct reports
  • Expertise in working with data to generate impressive insight and strategy.
  • Extensive experience of client management and service delivery, preferably including resourcing and/or talent management.


Exposure:

  • Digitally curious and savvy.
  • Excellent relationship and people management skills.

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