Client Services Representative
6 days ago
An ideal candidate will play a crucial role in a broking firm by facilitating the smooth and efficient onboarding of new clients. They are responsible for guiding clients through the account opening process, ensuring compliance with regulatory requirements, and delivering exceptional service to establish a strong client relationship.
Roles & Responsibilities
- Assist clients in completing the necessary documentation and forms required for account opening.
- Verify client identity, financial information, and compliance with Know Your Customer (KYC) regulations.
- Review and process client applications, ensuring accuracy and completeness.
- Collaborate with internal departments such as compliance, legal, and operations to ensure a seamless onboarding process.
- Stay updated on relevant regulatory guidelines and ensure the firm's compliance with all applicable laws and regulations.
- Address and resolve any client inquiries, concerns, or issues related to the onboarding process promptly and professionally.
- Generate reports related to client onboarding, compliance, and account status for management and regulatory purposes.
Required Skills
- Master's degree in finance, business, or a related field (preferred).
- Knowledge of financial markets, trading, and investment products.
- Strong communication, interpersonal, and problem-solving skills.
- Attention to detail and a high degree of accuracy in documentation.
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