Customer Support Specialist

1 month ago


Greater Chennai Area, India Klenty Full time

Job Title: Customer Support Specialist


Location: Chennai, India


Company Overview:

Klenty is a leading Sales Engagement Platform that helps sales teams streamline their processes and drive more pipeline. Our platform provides multi-channel sequencing, account-based playbooks, and smart automation to enable sales teams to close deals more efficiently and effectively.


Position Overview:

We are seeking a full-time Customer Support Specialist to join our Chennai team. This on-site role involves providing top-notch customer support by resolving technical issues and helping customers optimize their use of our platform. If you are a proactive, customer-focused professional with strong problem-solving skills, we’d love to hear from you


Key Responsibilities:

  • Respond to customer inquiries via calls and chats, providing friendly and helpful support.
  • Troubleshoot and resolve technical issues using basic log-checking skills.
  • Use creative problem-solving to find innovative solutions for customer challenges.
  • Stay informed about Klenty’s product features, updates, and common issues.
  • Communicate clearly and effectively to ensure customer satisfaction.
  • Collaborate with team members to share insights and improve support processes.
  • Work in rotational shifts to support customers during peak hours.


Qualifications:

  • Basic understanding of troubleshooting techniques and technical issue resolution.
  • Strong verbal and written communication skills with a customer service mindset.
  • Creative thinker with problem-solving abilities.
  • Ability to quickly learn and retain detailed product information.
  • Team player with a willingness to collaborate and support peers.
  • Prior customer support experience is a plus.
  • Familiarity with CRM software and sales processes is an advantage.
  • Bachelor’s degree in a relevant field is preferred.


Additional Requirements:

  • Ability to work on-site in Chennai.
  • Flexibility to work rotational shifts as required.


Industry
  • Software Development
Employment Type

Full-time



  • Chennai, India Rubix Tech Full time

    Company DescriptionRubix Tech offers high-quality, affordable printing machines designed to meet the diverse needs of businesses and individuals. Their machines provide exceptional precision and reliability, ensuring superior print quality for every project. The company is located in Chennai and is committed to providing top-notch customer support and...


  • Chennai, India Rubix Tech Full time

    Company Description Rubix Tech offers high-quality, affordable printing machines designed to meet the diverse needs of businesses and individuals. Their machines provide exceptional precision and reliability, ensuring superior print quality for every project. The company is located in Chennai and is committed to providing top-notch customer support and...


  • Greater Bengaluru Area, India Applicantz Full time

    THIS IS A LONG TERM CONTRACT POSITION WITH ONE OF THE LARGEST, GLOBAL, TECHNOLOGY LEADER. Our large, Fortune client is ranked as one of the best companies to work with, in the world. The client fosters progressive culture, creativity, and a Flexible work environment. They use cutting-edge technologies to keep themselves ahead of the curve. Diversity in all...


  • Greater Bengaluru Area, India Applicantz Full time

    THIS IS A LONG TERM CONTRACT POSITION WITH ONE OF THE LARGEST, GLOBAL, TECHNOLOGY LEADER. Our large, Fortune client is ranked as one of the best companies to work with, in the world. The client fosters progressive culture, creativity, and a Flexible work environment. They use cutting-edge technologies to keep themselves ahead of the curve. Diversity in all...


  • Chennai, India Klenty Full time

    Job Title: Customer Support SpecialistLocation: Chennai, IndiaCompany Overview:Klenty is a leading Sales Engagement Platform that helps sales teams streamline their processes and drive more pipeline. Our platform provides multi-channel sequencing, account-based playbooks, and smart automation to enable sales teams to close deals more efficiently and...


  • Chennai, India SuperOps Full time

    Customer Support Specialist About Us Super Ops is a growth stage tech startup building new-age software for the IT and MSP industry. We're backed by leading VCs like Addition, Matrix Partners and Elevation Capital. We are seeking a dynamic and driven Inside Sales Executive to join our team. The ideal candidate will be based in the United States...


  • Chennai, India SuperOps Full time

    Customer Support SpecialistAbout UsSuperOps is a growth stage tech startup building new-age software for the IT and MSP industry.We're backed by leading VCs like Addition, Matrix Partners and Elevation Capital. We are seeking a dynamic and driven Inside Sales Executive to join our team. The ideal candidate will be based in the United States and will focus on...


  • chennai, India Klenty Full time

    Job Title: Customer Support Specialist Location: Chennai, India Company Overview: Klenty is a leading Sales Engagement Platform that helps sales teams streamline their processes and drive more pipeline. Our platform provides multi-channel sequencing, account-based playbooks, and smart automation to enable sales teams to close deals more efficiently and...


  • Chennai, India Klenty Full time

    Job Title: Customer Support Specialist Location: Chennai, India Company Overview: Klenty is a leading Sales Engagement Platform that helps sales teams streamline their processes and drive more pipeline. Our platform provides multi-channel sequencing, account-based playbooks, and smart automation to enable sales teams to close deals more efficiently...


  • Chennai, India SuperOps Full time

    Customer Support SpecialistAbout UsSuper Ops is a growth stage tech startup building new-age software for the IT and MSP industry.We're backed by leading VCs like Addition, Matrix Partners and Elevation Capital. We are seeking a dynamic and driven Inside Sales Executive to join our team. The ideal candidate will be based in the United States and will focus...


  • Chennai, India Trekea Mobile Full time

    Role - CUSTOMER SUPPORT SPECIALIST (CONTRACT) Mode - Contractual Location - Tele Working or Work from Home No. of positions : 2 About the Company We design and market “Field Logs,” an open Cloud, Mobile and Wearable platform used to digitize a wide set of enterprise technician-driven processes (Aviation, Oil&Gas, Asset Management, etc.). We...


  • Chennai, India Trekea Mobile Full time

    Role - CUSTOMER SUPPORT SPECIALIST (CONTRACT) Mode - Contractual Location - Tele Working or Work from Home No. of positions : 2 About the Company We design and market “FieldLogs,” an open Cloud, Mobile and Wearable platform used to digitize a wide set of enterprise technician-driven processes (Aviation, Oil&Gas, Asset Management, etc.). We are...


  • Chennai, India SuperOps Full time

    Customer Support Specialist About Us SuperOps is a growth stage tech startup building new-age software for the IT and MSP industry. We're backed by leading VCs like Addition, Matrix Partners and Elevation Capital. We are seeking a dynamic and driven Inside Sales Executive to join our team. The ideal candidate will be based in the United States...


  • Chennai, India Trekea Mobile Full time

    Role - CUSTOMER SUPPORT SPECIALIST (CONTRACT) Mode - ContractualLocation - Tele Working or Work from HomeNo. of positions : 2About the CompanyWe design and market “Field Logs,” an open Cloud, Mobile and Wearable platform used to digitize a wide set of enterprise technician-driven processes (Aviation, Oil&Gas, Asset Management, etc.). We are an SME...


  • Chennai, India SuperOps Full time

    Customer Support SpecialistAbout UsSuperOps is a growth stage tech startup building new-age software for the IT and MSP industry.We're backed by leading VCs like Addition, Matrix Partners and Elevation Capital. We are seeking a dynamic and driven Inside Sales Executive to join our team. The ideal candidate will be based in the United States and will focus on...


  • Chennai, India SuperOps Full time

    Customer Support SpecialistAbout UsSuperOps is a growth stage tech startup building new-age software for the IT and MSP industry.We're backed by leading VCs like Addition, Matrix Partners and Elevation Capital. We are seeking a dynamic and driven Inside Sales Executive to join our team. The ideal candidate will be based in the United States and will focus on...


  • Greater Bengaluru Area, India TE Connectivity Full time

    At TE Connectivity, we are seeking a highly motivated and customer-focused individual to join our Customer Solutions Team as a Transactional Support Specialist. This role plays a key part in supporting the Order-to-Cash Process, contributing to the overall success of our business.Key Responsibilities:We are looking for someone who can handle accurately all...


  • chennai, India Trekea Mobile Full time

    Role - CUSTOMER SUPPORT SPECIALIST (CONTRACT) Mode - Contractual Location - Tele Working or Work from Home No. of positions : 2 About the Company We design and market “FieldLogs,” an open Cloud, Mobile and Wearable platform used to digitize a wide set of enterprise technician-driven processes (Aviation, Oil&Gas, Asset Management, etc.). We are...


  • Chennai, Tamil Nadu, India CapTalent HR Full time

    We are seeking a highly skilled and experienced Customer Support Specialist to join our team at CapTalent HR. Based in Chennai, this role offers a unique opportunity for passionate individuals with a strong background in sales and customer service to thrive.Job Overview:The successful candidate will be responsible for driving sales growth through outbound...


  • Greater Bengaluru Area, India ITILITE Full time

    Role Overview:ITILITE is looking for an enthusiastic and user oriented Customer Support Specialist to join our Expense & Corporate Cards Support team. This role is essential for delivering an exceptional user experience by assisting users with their expense management and corporate card related queries.You will be the first point of contact for users, and...