Front Desk Staff
2 weeks ago
Job Title: Front Desk Cum Telecaller
Location: IndoSpine Hospital, Ahmedabad
Working Hours: 10:00 AM – 6:00 PM
Salary: ₹12,000 – ₹14,000 (Based on experience)
Job Overview:
We are looking for a dynamic and professional Front Desk Cum Telecaller to handle patient inquiries, appointment scheduling, and front-desk operations. The ideal candidate should have excellent communication skills and a customer-friendly approach.
Key Responsibilities:
• Manage the hospital's front desk and greet patients/visitors.
• Answer phone calls, provide information, and schedule appointments.
• Follow up with patients regarding consultations, procedures, and feedback.
• Maintain patient records and coordinate with the medical team.
• Handle basic administrative and billing tasks.
• Ensure a professional and welcoming environment at the reception.
Qualifications & Skills:
• Minimum 1-2 years of experience in a similar role preferred.
• Good communication skills in Gujarati, Hindi, and English.
• Basic computer knowledge (MS Office, hospital software preferred).
• Customer service-oriented and well-mannered.
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