Sales Executive

2 weeks ago

Noida, India IKIO LED Lighting Full time

Company Description

IKIO is a US-based leading LED Lighting manufacturer specializing in Commercial, Industrial, Multi-family Residential/Hospitality, Hazardous Location, and Solar Outdoor applications. We deliver innovative and high-quality LED lighting solutions, leverage our vertically integrated infrastructure, and perform power quality improvement solutions. As an Energy Savings Solution Partner in the EPI collaborative, we offer services in Operational Excellence, Energy Solutions, Supply Chain Optimization, Cost Containment, and Human Capital Management.


Role Description

This is a full-time on-site night shift role for a Sales Executive (Backend Operations) located in Noida. The Sales Executive will be responsible for managing sales operations, providing excellent customer service, analyzing sales data, and supporting the sales team. Day-to-day tasks will include data entry, preparing sales reports, maintaining customer databases, processing orders, and coordinating with various departments to ensure smooth sales operations.


Key Responsibilities

Sales Order Management

  • Check sales orders in Inflow system.
  • Ensure all product codes, pricing, client PO details, and order details are accurate.
  • Share all backorder details with procurement team every morning.
  • Coordinate with warehouse/ procurement team for dispatch planning.


Sales Support & Coordination

  • Support the front-end sales team with quotations, proposals, and order confirmations.
  • Maintain updated records of client interactions, pending orders, and backorders.
  • Assist in preparing sales reports, forecasts, and trackers.


Client & Vendor Communication

  • Respond to client queries regarding orders, lead time, and delivery updates.
  • Coordinate with Procurement team for product availability and delivery timelines.
  • Provide after-sales support in terms of documentation and status updates.


Documentation

  • Maintain sales records, sales quotes, and invoices.


Operational Excellence

  • Identify gaps in the sales process and suggest improvements.
  • Work closely with design, procurement, and finance teams for seamless execution.
  • Ensure high accuracy in data entry and reporting.


Qualifications

  • Bachelor's degree in Technology, Business Administration, Commerce, or relevant field.
  • 1-2 years of experience in sales coordination / sales backend operations (experience in LED lighting or electrical industry preferred).
  • Proficiency in MS Excel, CRM/ERP systems, and order management tools.
  • Strong organizational and multitasking skills.
  • Good communication and coordination ability.
  • Detail-oriented with a problem-solving mindset.

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