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Technical Writer
2 months ago
Job Summary:
The client is looking for a Technical Writer:
We are seeking a skilled Technical Writer to join our GenAI team within Digital Technology Practice. In this role, you will be responsible for creating and managing comprehensive documentation for our cutting-edge Generative AI projects and applications. You will work closely with engineers, data scientists, and product managers to produce clear, accurate, and user-friendly documentation that supports the development, deployment, and use of our AI technologies.
Responsibilities:
- Develop and maintain high-quality technical documentation for Generative AI projects, including user guides, API documentation, technical specifications, and system architecture descriptions.
- Collaborate with engineers, data scientists, and product managers to gather information, understand complex technical concepts, and ensure accurate representation of AI systems and processes.
- Create clear and concise documentation that effectively communicates technical details to a range of audiences, including developers, data scientists, and non-technical stakeholders.
- Manage the documentation lifecycle, including drafting, reviewing, and updating content. Ensure that all documentation is current, accurate, and aligned with project requirements and changes.
- Design and implement documentation standards and best practices. Ensure consistency in style, terminology, and formatting across all technical documents.
- Assist in creating training materials and onboarding guides for new users and team members. Develop educational content that helps users understand and leverage AI technologies effectively.
- Work with the UX/UI team to ensure that documentation is integrated seamlessly into product interfaces and user experiences, providing helpful in-app guidance and support.
- Conduct usability testing of documentation to gather feedback and make improvements. Continuously enhance documentation based on user feedback and evolving project needs.
- Stay informed about industry trends and advancements in AI technology. Incorporate new knowledge and insights into documentation to reflect the latest developments and best practices.
Qualifications:
- Bachelor’s degree in Technical Communication, Computer Science, Engineering, or a related field. A Master’s degree or advanced certifications in technical writing are a plus.
- 5+ years of experience in technical writing, preferably with a focus on AI or technology-related projects. Experience with Generative AI technologies and applications is highly desirable.
- Strong understanding of technical concepts related to AI, machine learning, and data science. Ability to translate complex technical information into clear, user-friendly documentation.
- Proficiency in documentation tools such as Markdown, Confluence, or similar. Experience with version control systems like Git is a plus.
- Excellent writing, editing, and proofreading skills. Ability to produce high-quality documentation that is accurate, clear, and consistent.
- Strong collaboration skills with the ability to work effectively with cross-functional teams, including engineers, data scientists, and product managers.
- Experience with creating and managing documentation for APIs, software systems, and technical processes.
- Attention to detail with strong organizational skills and the ability to manage multiple documentation projects simultaneously.
