Technical Writer
5 days ago
Get To Know Us First Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell. Our IVA is transforming financial institutions’ call centers from a cost to a revenue center. Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. We are 150+ people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs and many who have been previous part of early-stage startups. We have grown 1800% in the last one year. Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues. We have grown 1800% in the last one year & are in the top 100 fastest-growing Fintech in Silicon Valley. We are a fully remote team Careers - LinkedIn - Do You Make the Cut? Job Summary: The Technical Writer will be responsible for creating and maintaining comprehensive documentation that captures the product flows and setups for each customer environment. This role requires a deep understanding of our conversational AI products and a knack for translating complex technical concepts into clear, user-friendly documentation. As a Technical Writer, you will be responsible for: Proven experience (3+ years) as a Technical Content Writer, preferably in a technology-focused environment. Develop and maintain detailed documentation for all product flows and setups specific to each customer environment. Collaborate with engineering, product management, and customer success teams to gather information and ensure accuracy in documentation. Create user manuals, installation guides, API documentation, and other technical documents. Ensure all documentation is up-to-date with the latest product features and updates. Work closely with the engineering team to understand the technical aspects of our products and translate them into clear, concise documentation. Assist in the development of templates and standards for technical documentation. Conduct regular reviews and updates of documentation to ensure consistency and accuracy. Provide documentation support during customer onboarding and implementation phases. Continuously improve documentation processes and tools to enhance productivity and quality. Qualifications: Bachelor’s degree in Technical Writing, Computer Science, Engineering, or a related field. Proven experience as a Technical Writer, preferably in the software or technology industry. Excellent written and verbal communication skills. Strong attention to detail and ability to write in a clear, concise, and engaging manner. Proficiency in using documentation tools Familiarity with version control systems (e.g., Git) and documentation platforms (e.g., Confluence). Ability to understand and explain complex technical concepts to both technical and non-technical audiences. Experience with conversational AI or related technologies is a plus. Strong organizational skills and ability to manage multiple projects simultaneously. Desired Skills: Experience working in an Agile development environment. Basic knowledge of programming languages (e.g., node.js) and APIs. Ability to create visual aids such as diagrams, screenshots, and flowcharts to enhance documentation. Strong problem-solving skills and ability to work independently. Benefits Remote First Policy Comprehensive Insurance Policy A chance to have a huge impact early in your career
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Technical Writer
2 weeks ago
india Exxat Full timeAbout the Company: Exxat is a US-headquartered company that builds an integrated, cloud-based, education management platform for Health Sciences. About the Role: We’re looking for a technical writer or a product documentation person who embodies both the “technical” and “writer” aspects of the job. The ideal candidate is passionate about...
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Technical Writer
2 weeks ago
india Exxat Full timeAbout the Company: Exxat is a US-headquartered company that builds an integrated, cloud-based, education management platform for Health Sciences.About the Role: We’re looking for a technical writer or a product documentation person who embodies both the “technical” and “writer” aspects of the job. The ideal candidate is passionate about...
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Technical Writer
4 weeks ago
India Vine Garden Films Full timeJob Description: Technical Writer (Contractual)Position: Technical WriterExperience: 5-7 YearsContract Duration: Per script – Per minuteLocation: RemoteRole Overview:We are looking for an experienced Technical Writer with 5 to 7 years of expertise in designing and developing curricula from data and technical content. The ideal candidate should be...
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Technical Writer
1 month ago
india Vine Garden Films Full timeJob Description: Technical Writer (Contractual)Position: Technical WriterExperience: 5-7 YearsContract Duration: Per script – Per minuteLocation: RemoteRole Overview:We are looking for an experienced Technical Writer with 5 to 7 years of expertise in designing and developing curricula from data and technical content. The ideal candidate should be...
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Technical Writer
4 weeks ago
india Vine Garden Films Full timeJob Description: Technical Writer (Contractual) Position: Technical Writer Experience: 5-7 Years Contract Duration: Per script – Per minute Location: Remote Role Overview: We are looking for an experienced Technical Writer with 5 to 7 years of expertise in designing and developing curricula from data and technical content. The ideal candidate...
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Technical Writer
4 weeks ago
india Vine Garden Films Full timeJob Description: Technical Writer (Contractual) Position: Technical Writer Experience: 5-7 Years Contract Duration: Per script – Per minute Location: Remote Role Overview: We are looking for an experienced Technical Writer with 5 to 7 years of expertise in designing and developing curricula from data and technical content. The ideal candidate...
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Technical Writer
5 days ago
india interface.ai Full timeGet To Know Us First! Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell. Our IVA is transforming financial institutions’ call centers from a cost to a revenue center. Our core technology is built 100%...
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Technical writer
5 days ago
India Interface.ai Full timeGet To Know Us First! Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell. Our IVA is transforming financial institutions’ call centers from a cost to a revenue center. Our core technology is built...
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Technical Writer
1 month ago
india Antal International Full timeAs a Senior Technical Writer, you design and develop learning and practicing experiences to facilitate learners in acquiring knowledge, skills, and competencies effectively and appealingly. Also, you must be able to convert the highly complex and technical knowledge into readable and concise functional descriptions for a different set of audiences. This...
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Technical Writer
2 months ago
India Antal International Full timeAs a Senior Technical Writer, you design and develop learning and practicing experiences to facilitate learners in acquiring knowledge, skills, and competencies effectively and appealingly. Also, you must be able to convert the highly complex and technical knowledge into readable and concise functional descriptions for a different set of audiences. This...
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Technical Writer
2 months ago
India Antal International Full timeAs a Senior Technical Writer, you design and develop learning and practicing experiences to facilitate learners in acquiring knowledge, skills, and competencies effectively and appealingly. Also, you must be able to convert the highly complex and technical knowledge into readable and concise functional descriptions for a different set of audiences.This would...
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Technical Writer
1 week ago
india interface.ai Full timeGet To Know Us First! Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell. Our IVA is transforming financial institutions’ call centers from a cost to a revenue center. Our core technology is built...
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Technical Writer
2 weeks ago
india interface.ai Full timeGet To Know Us First! Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell. Our IVA is transforming financial institutions’ call centers from a cost to a revenue center. Our core technology is built 100%...
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Technical Writer
4 months ago
India interface.ai Full timeGet To Know Us First! Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell. Our IVA is transforming financial institutions’ call centers from a cost to a revenue center. Our core technology is built...
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Technical Content Writer
1 day ago
India HR PLACEMENT CONSULTANTS (HRPC) Full timePosition – Content Writer Head Office: Australia Location: India- Remote Exp: 4 TO 5 Y Qualification: Bachelor's degree in English, Journalism, Communications, or a related field. Working Days: Mon to Fri Working Hrs: 9AM TO 6PM – IST Job Overview: We are seeking a talented and creative Content Writer who will be responsible for creating...
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Technical Writer
5 days ago
india AMISEQ Full timeContract: 6 MonthKey Responsibilities:Lead the creation and maintenance of comprehensive documentation, including user manuals, API documentation, installation guides, and online help resources.Collaborate with product managers, engineers, and other stakeholders to gather complex technical information and ensure documentation accuracy and clarity.Develop...
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Technical Content Writer
2 weeks ago
India DAX Software Solutions | Microsoft Gold Partner Full timeJob Description Job Title: Freelance Technical Content Writer (iPaaS)Location: RemoteJob Type: Freelance / ContractExperience Level: Mid to SeniorIndustry: Software, Integration, SaaSWe are looking for a skilled Freelance Technical Content Writer with a deep understanding of iPaaS to join our team and create high-quality, engaging, and informative content...
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Technical Content Writer
2 weeks ago
India DAX Software Solutions | Microsoft Gold Partner Full timeJob Description Job Title: Freelance Technical Content Writer (iPaaS) Location: Remote Job Type: Freelance / Contract Experience Level: Mid to Senior Industry: Software, Integration, SaaS We are looking for a skilled Freelance Technical Content Writer with a deep understanding of iPaaS to join our team and create high-quality, engaging, and...
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Technical Content Writer
2 weeks ago
india DAX Software Solutions | Microsoft Gold Partner Full timeJob Description Job Title: Freelance Technical Content Writer (iPaaS)Location: RemoteJob Type: Freelance / ContractExperience Level: Mid to SeniorIndustry: Software, Integration, SaaSWe are looking for a skilled Freelance Technical Content Writer with a deep understanding of iPaaS to join our team and create high-quality, engaging, and informative content...
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Technical Content Writer
2 weeks ago
india DAX Software Solutions | Microsoft Gold Partner Full timeJob Description Job Title: Freelance Technical Content Writer (iPaaS) Location: Remote Job Type: Freelance / Contract Experience Level: Mid to Senior Industry: Software, Integration, SaaS We are looking for a skilled Freelance Technical Content Writer with a deep understanding of iPaaS to join our team and create high-quality, engaging, and...
