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Salesforce Developer

2 months ago

India CloudLabs Inc Full time

About CloudLabs:


CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments.

Within a short span, CloudLabs evolved from pure-play consulting into a transformative partner for Business Acceleration Advisory, Transformative Application Development & Managed Services - enabling digital transformations, M&A transitions, Automation & Process-driven optimizations & complex Integration initiatives for enterprises across the globe.

As a Strategic Planning & Implementation Partner for global companies, CloudLabs has seen a 200% uptake in winning high-value, high-impact and high-risk projects that are critical for the business.

With offices in the US, Canada, Australia & India and with the team of 150+ experienced specialists, CloudLabs is now at an inflection point and ready for its next curve of progress.


Please write/follow us here:

Website: Cloudlabsit.com

LinkedIn: CloudLabs Inc

Email: info@cloudlabsit.com


What we offer:

  • We welcome candidates rejoining the workforce after career break/parental leave and support their journey to reacclimatize to corporate.
  • Flexible remote work.
  • Competitive pay package, leave benefits.
  • Attractive vacation policy, medical insurance benefits, industry-leading training, and other benefits.


Job Description:

  • Production support for modules within Salesforce. Work on a day-to-day basis with key business contacts to ensure any bugs found in Salesforce are fixed. Work with the Salesforce development team to code items businesses are requesting.
  • Project support for the implementation of additional modules, and integrations with Salesforce. Part of the future project team for implementing Service Cloud, Pardot, and E-commerce will be part of this role.
  • Collaborate with business stakeholders to understand their requirements and translate them into Salesforce solutions.
  • Create and maintain detailed documentation of Salesforce configurations, customizations, and processes.
  • Provide training and support to end-users, ensuring they can effectively use Salesforce.
  • Technical Support – Provided in conjunction with Sales Cloud and CPQ Delivery teams and Global IT Operations.
  • Stay up to date with Salesforce updates, best practices, and industry trends to recommend improvements and optimizations.
  • Continuously seek opportunities for process improvements and automation within Salesforce.


Top Skills Required:

  • Required 4-6 years of experience within Salesforce.
  • Experience grooming Jira tickets, and maintaining ticket backlog.
  • Experience in the business processes in both Sales Cloud and CPQ platforms.
  • Demand management establishing rules and processes around gathering IT requests from business stakeholders, prioritizing, comparing against current capacity, and scheduling timelines to deliver
  • Skilled in all areas of Project and Program Management including requirements definition, process documentation, configuration and build management, test processes, change management.
  • Comfortable working with and managing vendor relationships
  • Ability to understand and work within appropriate budget allocations
  • Service Cloud and Pardot experience preferred
  • Experience with EPICOR and CPQ is a must