Major Incident Manager
1 month ago
Role description
The Major Incident Manager is responsible for the end-to-end management of all IT major incidents.
We are looking for a dynamic Major Incident Manager to join our IT department. In this role, you'll be in charge of leading the incident management process to resolution and restoring our company's provided IT operations swiftly. You will also log and categorize recurring incidents to improve incident management protocols.
To be a successful incident manager, you should have an aptitude for picking up new technologies and procedures. Ultimately, an outstanding incident manager should excel at multitasking and remain judicious during major incidents.
Responsibilities and Challenges
- ITIL 4 foundation certificate is required.
- Incident Management knowledge and experience demonstrating understanding of both SLA & OLA delivery
- Exceptional written and verbal communication skills in English.
- Be able to communciate with senior management and translate a techncial issue to business langauge including immediate impact and risk to business.
- Meticulous attention to detail;
- Proven critical thinking, deductive reasoning, and problem solving skills;
- Good understanding of production IT Environment and IT Operations;
- Ability to work rotating shifts to support 24/7/365 organization;
- Experience in a technical support field: network, server, storage;
-
Major Incident Manager
4 days ago
Chennai, India Tata Consultancy Services Full timeDear CandidateGreetings from TCS !!!TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.Role: Major Incident ManagerLocation: ChennaiExperience Range: 4 - 6 YearsEducational Qualification : 15 Years of Full Time EducationJob...
-
Major Incident Manager
5 days ago
Chennai, India Tata Consultancy Services Full timeDear CandidateGreetings from TCS !!!TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.Role: Major Incident ManagerLocation: ChennaiExperience Range: 4 - 6 YearsEducational Qualification : 15 Years of Full Time EducationJob...
-
Major Incident Manager
4 days ago
Chennai, India Tata Consultancy Services Full timeDear CandidateGreetings from TCS !!!TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.Role: Major Incident ManagerLocation: ChennaiExperience Range: 4 - 6 YearsEducational Qualification : 15 Years of Full Time EducationJob...
-
Major Incident Manager
3 days ago
Chennai, India Tata Consultancy Services Full timeDear Candidate Greetings from TCS !!! TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. Role: Major Incident Manager Location: Chennai Experience Range: 4 - 6 Years Educational Qualification : 15 Years of...
-
Major Incident Manager
1 month ago
Chennai, India Alp Consulting Ltd. Full timeRole description The Major Incident Manager is responsible for the end-to-end management of all IT major incidents. We are looking for a dynamic Major Incident Manager to join our IT department. In this role, you'll be in charge of leading the incident management process to resolution and restoring our company's provided IT operations swiftly. You will...
-
chennai, India Tata Consultancy Services Full timeDear CandidateGreetings from TCS !!!TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.Role: Major Incident ManagerLocation: ChennaiExperience Range: 4 - 6 YearsEducational Qualification : 15 Years of Full Time EducationJob...
-
chennai, India Tata Consultancy Services Full timeDear Candidate Greetings from TCS !!! TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. Role: Major Incident Manager Location: Chennai Experience Range: 4 - 6 Years Educational Qualification : 15 Years of Full Time...
-
chennai, India Tata Consultancy Services Full timeDear Candidate Greetings from TCS !!! TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. Role: Major Incident Manager Location: Chennai Experience Range: 4 - 6 Years Educational Qualification : 15 Years of Full Time...
-
Incident manager
6 days ago
Chennai, India Tata Consultancy Services Full timeMajor Incident ManagerJob Location: ChennaiRESPONSIBILITIESActing as a SPOC to provide the status update whenever a major incident occursAbility to work in (24/7) shift and flexible schedule and extend for any business critical hours.Opening a Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is...
-
Incident Manager
1 week ago
Chennai, India Tata Consultancy Services Full timeMajor Incident ManagerJob Location: ChennaiRESPONSIBILITIESActing as a SPOC to provide the status update whenever a major incident occursAbility to work in (24/7) shift and flexible schedule and extend for any business critical hours.Opening a Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is...
-
Incident Manager
1 week ago
Chennai, India Tata Consultancy Services Full timeMajor Incident ManagerJob Location: ChennaiRESPONSIBILITIESActing as a SPOC to provide the status update whenever a major incident occursAbility to work in (24/7) shift and flexible schedule and extend for any business critical hours.Opening a Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is...
-
Incident Manager
1 week ago
Chennai, India Tata Consultancy Services Full timeMajor Incident Manager Job Location: Chennai RESPONSIBILITIES Acting as a SPOC to provide the status update whenever a major incident occurs Ability to work in (24/7) shift and flexible schedule and extend for any business critical hours. Opening a Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident...
-
Tata Consultancy Services | Incident Manager
1 week ago
Chennai, India Tata Consultancy Services Full timeMajor Incident ManagerJob Location: ChennaiRESPONSIBILITIESActing as a SPOC to provide the status update whenever a major incident occursAbility to work in (24/7) shift and flexible schedule and extend for any business critical hours.Opening a Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is...
-
Tata Consultancy Services | Incident Manager
1 week ago
chennai, India Tata Consultancy Services Full timeMajor Incident ManagerJob Location: ChennaiRESPONSIBILITIESActing as a SPOC to provide the status update whenever a major incident occursAbility to work in (24/7) shift and flexible schedule and extend for any business critical hours.Opening a Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is...
-
Tata Consultancy Services | Incident Manager
6 days ago
chennai, India Tata Consultancy Services Full timeMajor Incident Manager Job Location: Chennai RESPONSIBILITIES Acting as a SPOC to provide the status update whenever a major incident occurs Ability to work in (24/7) shift and flexible schedule and extend for any business critical hours. Opening a Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident...
-
Incident Resolution Specialist
1 week ago
Chennai, Tamil Nadu, India Tata Consultancy Services Full timeMajor Incident ManagerTata Consultancy Services is seeking an experienced Major Incident Manager to join our team. The successful candidate will be responsible for managing major incidents, ensuring minimal service impact, and driving continuous improvement in our incident management process.Key Responsibilities:Act as a Single Point of Contact (SPOC) to...
-
Technical Incident Resolution Specialist
4 days ago
Chennai, Tamil Nadu, India Tata Consultancy Services Full timeTata Consultancy Services, a global leader in the technology arena, is seeking an experienced Major Incident Manager to join our team.We offer a competitive salary of $120,000 - $180,000 per annum, depending on experience and qualifications.Job DescriptionThis role involves coordinating with technical teams to diagnose problems and resolve incidents. You...
-
Incident Management Specialist
1 month ago
Chennai, India Live Connections Full timeIncident Management and ServiceNow Knowledge Mgmtc & BMC Looking for an SME with strong and extensive knowledge in Problem Management and Knowledge Management, with a minimum of 5 years of experience. JD for Incident Management: Primary Skills / Mandatory Skills: Primary skill is Incident Management and secondary skill is ServiceNow Knowledge Mgmtc & BMC -...
-
Cyber Security Incident Responder
4 days ago
Chennai, India WPP Full time**WPP is the transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.** **Working at WPP means being part of a global network of more than 100,000 accomplished people in 110 countries. We create transformative ideas and outcomes for its clients through an integrated offer of...
-
Incident Management Specialist
1 month ago
Chennai, Tamil Nadu, India BDart Technologies (OPC) Private Limited Full timeJob Title: Incident Management SpecialistLocation: Chennai, IndiaContract Duration: 6 months (Contractual Role)Shift Timings: 12 PM - 9 PMRole: IT Service ManagementBilling: As per the market Standard.This position is ideal for a skilled professional who can define and support teams to implement Infrastructure SLI/SLO. The selected candidate will create...