Manager, Central Ops
1 week ago
Company Description
Swish Club is India's first "Employee Savings Platform" that offers exclusive benefits and unparalleled deals to elevate your lifestyle. As an invite-only platform, Swish Club grants privileged access to goods and services at unbeatable prices. We believe that employees deserve more and aim to unlock a universe of savings and perks for them.
Role Description
This is a full-time on-site role for a Manager, Central Ops (Customer Experience and Order Management) at Swish Club located in Bengaluru. The Manager, Central Ops will be responsible for overseeing day-to-day operations including but not limited to:
- Customer Experience (creating customer delight)
- Contact Center Management
- Managing Seller Relationships
- Order Management - Orders, Returns, Refunds, Replacements
- Catalogue Operations
- Oversee Accounting
- Implementing Process Improvements
- Ensuring smooth functioning of all central operations
This role requires excellent communication, organizational and leadership skills.
PS: We are an asset light model, not looking for any expertise in warehousing, inventory, WMS etc.
Qualifications
- Prior operations experience with commerce/fintech startups
- Experience with e-commerce/fintech digital operations a strong plus
- Experience building and running contact centers for consumer facing operations
- Experience handling operational aspects of seller relationships, guiding book keepers
- Process improvement skills
- Vendor management and relationship-building skills
- Strong organizational and leadership abilities
- Excellent problem-solving and decision-making capabilities
- Ability to work in a fast-paced environment with tight deadlines
- Attention to detail and multitasking skills
- Excellent written and verbal communication skills
- Prior experience in a similar role is preferred
- Bachelor's degree in Business Administration or related field
-
Manager, Central Ops
1 week ago
Bengaluru, Karnataka, India Swish Club Full timeCompany DescriptionSwish Club is India's first " Employee Savings Platform" that offers exclusive benefits and unparalleled deals to elevate your lifestyle. As an invite-only platform, Swish Club grants privileged access to goods and services at unbeatable prices. We believe that employees deserve more and aim to unlock a universe of savings and perks for...
-
Manager, Central Ops
1 week ago
Bengaluru, Karnataka, India Swish Club Full timeCompany DescriptionSwish Club is India's first "Employee Savings Platform" that offers exclusive benefits and unparalleled deals to elevate your lifestyle. As an invite-only platform, Swish Club grants privileged access to goods and services at unbeatable prices. We believe that employees deserve more and aim to unlock a universe of savings and perks for...
-
Central Ops Manager
1 week ago
Bengaluru, Karnataka, India ADCI - Karnataka Full timePrime Video (PV) is a digital video streaming and download service that offers Amazon customers the ability to rent, purchase or subscribe to a huge catalog of content. Movies range from new releases to classic favorites, and PV also offers major television shows, entire seasons, and day after air TV. Amazon's video subscription offer service includes tens...
-
Manager, Central Ops
1 week ago
Bengaluru, India Swish Club Full timeCompany DescriptionSwish Club is India's first "Employee Savings Platform" that offers exclusive benefits and unparalleled deals to elevate your lifestyle. As an invite-only platform, Swish Club grants privileged access to goods and services at unbeatable prices. We believe that employees deserve more and aim to unlock a universe of savings and perks for...
-
Bengaluru, Karnataka, India ASSPL - Karnataka Full timeBachelor's degree in a quantitative/technical field such as computer science, engineering, statistics Experience with ExcelJob Summary: The Central Ops Support Executive is expected to remotely support the daily operations of Fresh business along with other CST activities of sellers, including daily metrics monitoring, triggering on field support to sellers...
-
Central Accounts Payable Operations Design
2 weeks ago
Bengaluru, India Quess IT Staffing Full time**About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...
-
Am-central Ops-consolidation
7 days ago
Bengaluru, Karnataka, India Meesho Full time**About the Team Being part of Meesho's Fulfillment and Experience team will zip you to the cockpit of our ever burgeoning rocketship, where you get to directly shape the experience of the country's next billion e-Commerce users. We are an eclectic mix of 100+ professionals with diverse skill sets ranging from running operations / support, supply chain...
-
Central Ops Manager
1 month ago
Bengaluru, India ADCI - Karnataka Full timePrime Video (PV) is a digital video streaming and download service that offers Amazon customers the ability to rent, purchase or subscribe to a huge catalog of content. Movies range from new releases to classic favorites, and PV also offers major television shows, entire seasons, and day after air TV. Amazon’s video subscription offer service includes tens...
-
Central Ops Manager
3 weeks ago
Bengaluru, India ADCI - Karnataka Full timePrime Video (PV) is a digital video streaming and download service that offers Amazon customers the ability to rent, purchase or subscribe to a huge catalog of content. Movies range from new releases to classic favorites, and PV also offers major television shows, entire seasons, and day after air TV. Amazon’s video subscription offer service includes tens...
-
Central Operations
2 weeks ago
Bengaluru, India YTPS HR Services Full time**Manager, Central Operations & Process Excellence**: **About the role**: The Manager of Operations will lead and champion process improvement initiatives across the operations function, driving efficiency, effectiveness, and scalability. This individual will work closely with field teams to identify, design, and implement optimized Operation processes. The...
-
Central Monitor
3 days ago
Bengaluru, India ICON Full timeICON is looking for a Central Monitor to be based in Chennai. The Central Monitor is responsible for listing review and central data analysis to support quality and risk reviews of projects, by highlighting/escalating trends. Job Responsibilities As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement...
-
Business Central
2 weeks ago
Bengaluru, India Sodimac Full timeFalabella India - Tecnología e Informática India, Karnataka, Bangalore. 15 Dec 22 Funciones del cargo - Knowledge in Dynamic Business central platform (v 14) - Knowledge in Dynamic 365 customer service platform - Knowledge in Dynamic Business central administration tools (console, shell) - Knowledge in API and Webservices (REST, SOAP), understanding in...
-
Central Monitor
1 week ago
Bengaluru, Karnataka, India ICON Full timeICON is looking for a Central Monitor to be based in Chennai. The Central Monitor is responsible for listing review and central data analysis to support quality and risk reviews of projects, by highlighting/escalating trends.Job ResponsibilitiesAs a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with...
-
Centralized Monitoring
2 days ago
Bengaluru, India 14260 GSK India Global Services Private Limited Full timeKey Responsibilities Single point of accountability to embed the application of Risk Based Quality Management aligned with the study planning, study protocols, GSK SOPs, ICH GCP and regulatory requirements for assigned GSK sponsored and outsourced studies.; includes the set up and execution of Central Monitoring and Data Analytics tool Drive...
-
Manager - FP&A Central Reporting
3 weeks ago
Bengaluru, Karnataka, India State Street Full timeBasic Purpose of Job:The Centralized Reporting CoE Specialist provides subject matter knowledge in the assigned area of Financial Planning & Analysis, develops a thorough understanding of State Street's business practices to effectively perform independent, complex reporting or analytics to support the ad-hoc needs of the Centralized Reporting COE and...
-
Manager - FP&A Central Reporting
1 month ago
Bengaluru, Karnataka, India State Street Full timeBasic Purpose of Job:The Centralized Reporting CoE Specialist provides subject matter knowledge in the assigned area of Financial Planning & Analysis, develops a thorough understanding of State Street's business practices to effectively perform independent, complex reporting or analytics to support the ad-hoc needs of the Centralized Reporting COE and...
-
Manager - FP&A Central Reporting
1 month ago
Bengaluru, Karnataka, India State Street Full timeBasic Purpose of Job:The Centralized Reporting CoE Specialist provides subject matter knowledge in the assigned area of Financial Planning & Analysis, develops a thorough understanding of State Street's business practices to effectively perform independent, complex reporting or analytics to support the ad-hoc needs of the Centralized Reporting COE and...
-
Manager - FP&A Central Reporting
3 weeks ago
Bengaluru, Karnataka, India State Street Full timeBasic Purpose of Job:The Centralized Reporting CoE Specialist provides subject matter knowledge in the assigned area of Financial Planning & Analysis, develops a thorough understanding of State Street's business practices to effectively perform independent, complex reporting or analytics to support the ad-hoc needs of the Centralized Reporting COE and...
-
Manager - FP&A Central Reporting
1 week ago
Bengaluru, Karnataka, India State Street Full timeBasic Purpose of Job:The Centralized Reporting CoE Specialist provides subject matter knowledge in the assigned area of Financial Planning & Analysis, develops a thorough understanding of State Street's business practices to effectively perform independent, complex reporting or analytics to support the ad-hoc needs of the Centralized Reporting COE and...
-
HR Ops Lead
1 week ago
Bengaluru, India Postman Full timeWho Are We?Postman is the world’s leading API platform, used by more than 30 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better...