Contact Center Manager

This role is for one of the Weekday's clients Min Experience: 5 years Location: Bengaluru JobType: full-time As a Contact Center Operations Manager, you will be at the heart of ensuring efficient and effective customer engagement through inbound, outbound, and digital channels. You will lead operations across multiple teams, overseeing performance metrics,...

This role is for one of the Weekday's clients Min Experience: 5 years Location: Bengaluru JobType: full-time As a Contact Center Operations Manager, you will be at the heart of ensuring efficient and effective customer engagement through inbound, outbound, and digital channels. You will lead operations across multiple teams, overseeing performance metrics,...

Looking for Amazon Connect Contact Center experience

Looking for Amazon Connect Contact Center experience

Looking for Amazon Connect Contact Center experience

Looking for Amazon Connect Contact Center experience

Looking for Amazon Connect Contact Center experience

Role: Unified Contact CenterExp: 8-10yrsLocation: BangaloreImm-30 days Notice PeriodJDConduct and support the full lifecycle of Cisco UCCE deployments focused on patching and major upgrades from 12.x to 15.x.Collaborate with customers and internal teams to ensure successful adoption, configuration management, and lifecycle initiatives aligned with business...

**Job Summary** **Contact center Architect**: 9+ years of experience in the contact center domain Extensive knowledge in leading Contact centers platform including Google Dialog flow, Amazon Connect, Genesys Cloud, NICE Incontact, Twilio Experience in Cloud based CCaaS solutions are mandatory Experience in leading and responding to RFP Comfortable in...

If you have strong expertise in Genesys Cloud CX, Amazon Connect, and Nice CXOne, along with solid development skills in Java, Node.js, and React, we’d love to hear from you! Experience: 12-15 Years Location: Bangalore Work Mode: WFO Notice Period: Immediate to 15 Days Key Responsibilities: Design and architect Cloud Contact Center solutions using...