Booking Consultant

3 weeks ago

Gurugram, India ICG Medical Full time

About ICG Medical:

ICG Medical is a leading global healthcare recruiter focused on nurses (all specialties), midwives, and home care/healthcare workers. Our company vision is to improve patient care. The DNA makeup of our business stems from our core values: Open, Family, and Passion. One of our main differentiators is that we care. We establish trusting relationships with our connections and each other. We have fun at work and together we remain focused, grounded, and engaged in our service offering. The business is made up of three recognized healthcare recruitment brands that sit underneath the ICG Medical arm. each delivers tailored solutions for our candidates and clients from our offices in the UK, Ireland, India, South Africa, China, Philippines, Australia, Canada, and the USA with more office openings on the horizon.


Job Summary:

The Bookings Consultant develops and grows both relationships and revenue within the region, ensuring that we continue to further our mission of improving patient care. They have a full understanding of the role and the business, grow the region in line with company targets with a high level of customer service.

The Bookings Consultant plays a key role in identifying and capitalizing on new business opportunities. This involves conducting market research, engaging with potential clients, and developing tailored solutions that meet their specific needs. They also collaborate with internal teams to ensure seamless service delivery and addresses any issues or concerns promptly to maintain high levels of client satisfaction.


Responsibilities:

Sales & Client Service Delivery

Client-Facing Sales and Relationship Management

  • Develop and maintain strong relationships with clients.
  • Understand client needs and provide tailored solutions to meet their requirements.
  • Call all clients to understand the demand and staffing they need and proactively address any emerging needs or issues.

Day-to-Day Sales Operations

  • Perform daily sales activities, including calls to candidates and clients to book day-to-day shifts for nurses.
  • Ensure excellent customer service and alignment between sales and client service delivery, while continuously seeking opportunities for process improvement.

Accountability for Hours Booked

  • Booking the target hours on a day-to-day basis.
  • Monitor and report on booked hours to ensure targets are consistently met and adjusted as needed based on demand.

KPI Support Delivery

  • Perform sales activities such as booking hours and making call numbers.
  • Ensure KPIs are met and aligned with company goals, providing regular updates and insights to drive performance improvements.

Operations Management

Adoption and Utilization of Processes and Systems

  • Use ICG Medical’s processes and systems for effective sales management.
  • Regularly review and optimize processes to enhance efficiency and effectiveness in sales and client service delivery.

Building Relationships with Stakeholders

  • Establish and maintain strong relationships with stakeholders.
  • Engage with stakeholders to ensure their needs are understood and met and leverage these relationships to support business objectives and growth.

Collaborative Coordination:

  • Work closely with other departments, such as recruitment, compliance, and finance, to ensure seamless coordination and support in meeting client needs and company objectives.

Client Satisfaction and Improvement:

  • Maintain client relationships to ensure that they are satisfied with the service provided, use feedback to improve on all our service offering.

Team Support and Collaboration:

  • Support and collaborate with team members to achieve collective goals. Share insights and best practices to contribute to the overall success of the team.

Continuous Learning and Development

  • Stay updated on industry trends, new technologies, and best practices. Participate in training and professional development to enhance skills and knowledge.


Qualifications:

Excellent verbal communication and written skills

  • Must be able to articulate ideas clearly and effectively, both in person and in written communications, ensuring understanding and engagement from clients and colleagues.

Ability to develop and implement effective sales strategies.

  • Proven track record of creating and executing sales plans that drive revenue growth and achieve business objectives.

Candidates with a minimum of 1 year of experience

  • Experience in handling international client interactions, showcasing the ability to manage diverse customer needs and adapt to various cultural contexts.

Strong sales and client relationship management skills.

  • Demonstrated ability to build and maintain long-term client relationships, enhancing client satisfaction and driving repeat business.

The candidate must be comfortable working in rotational shifts.

  • Flexibility to work various shifts as required, ensuring availability to meet client needs and operational demands across different time zones.


At ICG Medical, we value innovation, collaboration, and excellence. Joining our team means being part of a dynamic environment where your contributions make a significant impact. We offer competitive compensation, opportunities for professional growth, and a supportive work culture

  • Booking Consultant

    3 weeks ago

    Gurugram, India ICG Medical Full time

    About ICG Medical: ICG Medical is a leading global healthcare recruiter focused on nurses (all specialties), midwives, and home care/healthcare workers. Our company vision is to improve patient care. The DNA makeup of our business stems from our core values: Open, Family, and Passion. One of our main differentiators is that we care. We establish trusting...

  • Acquara Management Consultant | Accountant | gurugram

    2 weeks ago

    gurugram, India Acquara Management Consultant Full time

    Company Description Acquara Management Consultant is a leading global financial outsourcing organization that delivers a broad range of financial, human resource management, and IT services to a diverse client base. Founded in 2010, the firm is headquartered in UAE and maintains offices in major financial centers around the world, including Singapore, UK,...

  • Acquara Management Consultant | Finance Manager | gurugram

    2 weeks ago

    gurugram, India Acquara Management Consultant Full time

    Job description- (Finance-Manager)· Company Name: Acquara Management Consultant Pvt. Ltd.· Employment Type: Full Time· Minimum Work Experience: - 5 year post qualification.· Minimum Education Level: Chartered Accountant ·Location: Gurgaon· Listed By: Employer· Career Level: Mid-levelDescription:We are now recruiting Manager for our Gurgaon...

  • Acquara Management Consultant | Finance Manager | gurugram

    2 weeks ago

    gurugram, India Acquara Management Consultant Full time

    Job description- (Finance-Manager) · Company Name: Acquara Management Consultant Pvt. Ltd. · Employment Type: Full Time · Minimum Work Experience: - 5 year post qualification. · Minimum Education Level: Chartered Accountant   ·Location: Gurgaon · Listed By: Employer · Career Level: Mid-level Description: We are now recruiting Manager for our...

  • Front Desk Executive

    3 months ago

    Gurugram, India R3 Consultant Full time

    JobDescription for Front Desk Executive:Coordinatewith Consultant in Studio and book consultation to meet theirindividual targets & earnincentives.Handlinginquiries on phone as well as onemails.Ensurethat all the Brand Standards arefollowed.Managefront Desk to ensure clients receive prompt cordial attention andpersonalrecognitionManagefront...

  • Travel Consultant

    3 days ago

    Gurugram, India Triphunter.in Full time

    We're Hiring: International Travel Consultant ✈️Do you have a passion for travel and a knack for crafting unforgettable experiences? Join Triphunter, where we turn dream holidays into reality! Position: International Travel Consultant Location: Sector 43, Gurugram (In-office)✨ Role OverviewAs an International Travel Consultant, you’ll be...

  • Travel Consultant

    2 weeks ago

    Gurugram, India TRAVEL TEAM Full time

    Profile - Travel ConsultantSalary - upto 25 KLocation - Sohna Road GurgaonExperience - 2 to 3 yearsCompany DescriptionTRAVEL TEAM, located in Gurgaon, is a Corporate travel management company that specializes in domestic & international Air Tickets, Hotel bookings, Leisure Holiday packages, and more. The company aims to deliver excellent service and value...

  • Travel Sales Consultant

    4 weeks ago

    Gurugram, India Travalot Full time

    Join Our Team as a Travel Sales Consultant!Are you passionate about travel, love crafting incredible journeys, and have a knack for sales? At Travalot, we’re on a mission to create unforgettable travel experiences for our clients, and we want you to be a part of it! As a Travel Sales Consultant, you’ll be the friendly voice that guides our clients from...

  • Travel Consultant

    4 days ago

    Gurugram, India Triphunter.in Full time

    🌟 We're Hiring: International Travel Consultant 🌍✈️Do you have a passion for travel and a knack for crafting unforgettable experiences? Join Triphunter, where we turn dream holidays into reality!📍 Position: International Travel Consultant📍 Location: Sector 43, Gurugram (In-office)✨ Role OverviewAs an International Travel Consultant,...

  • Accountant

    3 months ago

    gurugram, India Acquara Management Consultant Full time

    Company DescriptionAcquara Management Consultant is a leading global financial outsourcing organization that delivers a broad range of financial, human resource management, and IT services to a diverse client base. Founded in 2010, the firm is headquartered in UAE and maintains offices in major financial centers around the world, including Singapore, UK, and...

  • Finance Manager

    4 days ago

    Gurugram, India Acquara Management Consultant Full time

    Job descriptionJob description- (Finance-Manager)· Company Name: Acquara Management Consultant Pvt. Ltd.· Employment Type: Full Time· Minimum Work Experience: - 5 year post qualification.· Minimum Education Level: Chartered Accountant ·Location: Gurgaon· Listed By: Employer· Career Level: Mid-levelDescription:We are now recruiting Manager for our...

  • Chartered Accountant

    4 months ago

    Gurugram, India Acquara Management Consultant Full time

    Company DescriptionAcquara Management Consultant is a leading global financial outsourcing organization that delivers a broad range of financial, human resource management, and IT services to a diverse client base. Founded in 2010, the firm is headquartered in UAE and maintains offices in major financial centers around the world, including Singapore, UK, and...

  • Chartered Accountant

    4 months ago

    Gurugram, India Acquara Management Consultant Full time

    Company Description Acquara Management Consultant is a leading global financial outsourcing organization that delivers a broad range of financial, human resource management, and IT services to a diverse client base. Founded in 2010, the firm is headquartered in UAE and maintains offices in major financial centers around the world, including Singapore, UK,...

  • Chartered Accountant

    4 months ago

    Gurugram, India Acquara Management Consultant Full time

    Company DescriptionAcquara Management Consultant is a leading global financial outsourcing organization that delivers a broad range of financial, human resource management, and IT services to a diverse client base. Founded in 2010, the firm is headquartered in UAE and maintains offices in major financial centers around the world, including Singapore, UK, and...

  • Senior Travel Consultant

    2 weeks ago

    Gurugram, India Reliable Vacations Full time

    Company Description Reliable Vacations is a leisure, travel & tourism company based in Gurgaon, India. The company is located at 49 SF12, Ninex City Mart, Sohna Rd, Sector, Gurugram, Haryana, India, and focuses on providing exceptional travel experiences to its clients. Role Description This is a full-time on-site role for a Senior Travel Consultant at...

  • Finance Manager

    2 weeks ago

    Gurugram, India Acquara Management Consultant Full time

    Job description- (Finance-Manager)· Company Name: Acquara Management Consultant Pvt. Ltd.· Employment Type: Full Time· Minimum Work Experience: - 5 year post qualification.· Minimum Education Level: Chartered Accountant ·Location: Gurgaon· Listed By: Employer· Career Level: Mid-levelDescription:We are now recruiting Manager for our Gurgaon...

  • Finance Manager

    2 weeks ago

    Gurugram, India Acquara Management Consultant Full time

    Job description- (Finance-Manager)· Company Name: Acquara Management Consultant Pvt. Ltd.· Employment Type: Full Time· Minimum Work Experience: - 5 year post qualification.· Minimum Education Level: Chartered Accountant ·Location: Gurgaon· Listed By: Employer· Career Level: Mid-levelDescription:We are now recruiting Manager for our Gurgaon...

  • Finance Manager

    2 weeks ago

    Gurugram, India Acquara Management Consultant Full time

    Job description- (Finance-Manager) · Company Name: Acquara Management Consultant Pvt. Ltd. · Employment Type: Full Time · Minimum Work Experience: - 5 year post qualification. · Minimum Education Level: Chartered Accountant   ·Location: Gurgaon · Listed By: Employer · Career Level: Mid-level Description: We are now recruiting Manager for...

  • Travel Consultant

    2 months ago

    gurugram, India EaseMyTrip.com Full time

    About the Role As an International Customer Service Consultant at EaseMyTrip, based in the Gurgaon office, you will be responsible for assisting customers from the UK, UAE, Thailand, US, Singapore, and Saudi Arabia. Your primary duties will involve responding to customer inquiries via calls, emails, and chats, facilitating bookings for flights, hotels, and...

  • Travel Consultant

    2 months ago

    gurugram, India EaseMyTrip.com Full time

    About the Role As an International Customer Service Consultant at EaseMyTrip, based in the Gurgaon office, you will be responsible for assisting customers from the UK, UAE, Thailand, US, Singapore, and Saudi Arabia. Your primary duties will involve responding to customer inquiries via calls, emails, and chats, facilitating bookings for flights, hotels, and...