Back sales Electricals
2 months ago
· Follow up on the status of existing order
· Checking mails /whatsapp regarding sales incoming orders ,providing support or any query related to Lighting
· Stay up-to-date with new product and feature
· Review pending orders and specific customers’ requests to ensure excellent customer service and customer experience
· Provide troubleshooting assistance for customer orders, account statuses and relevant problems
· Taking follow up of enquires
· Making quotations ,offers for clients.
· Communicating/negotiating with the clients
· Making sale invoice and making 2-3 copies of the same
· Check the material according to the PO and transfer the internal challan to hazira warehouse.
· If the material is insufficient then order it from the company
· Submitting invoice copy to store team and intimating them to arrange material for the dispatch
· Making purchase order entry in software and submitting invoice to Monica
(bill inward)
· Follow up from dispatch department regarding product delivery to client(Pandit ji)
· Maintaining excel sheet regarding daily activity report
· Finding vendor for purchase of unavailable product
· Suggest sales process improvements
· Filling up proxy if someone is absent
· Reporting to the superior.
· And any other work given by top management.
Internal: Employees ,MD
External: Clients ,Marketing person of other companies, Transporter
4. KNOWLEDGE, TRAINING AND EXPERIENCE REQUIRED FOR JOBEducation
BE
Experience
2+
Skills
· Proficiency with MS Office Suite, particularly MS Excel
· In-depth understanding of sales principles and customer service practices
· Excellent communication skills
· Analytical and multitasking skills
· Teamwork and motivational skills
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