Application Support Specialist

2 months ago

Pune, India Dar Full time

Dar, the founding member of the Sidara group, is an international multidisciplinary consulting organization specializing in engineering, architecture, planning, environment, project management, facilities management, and economics. Sidara operates in 60 countries with 20,500 professionals, Dar connects people, places, and communities through innovative solutions to the world's most complex challenges. We deliver projects from inception through completion, embracing challenges to empower communities worldwide. Learn more at www.dar.com.


Responsibilities:


• Possessing specialist knowledge of operating systems, devices, applications and software

• SharePoint/OneDrive administrating and operating.

• Microsoft Power BI reports creating and managing

• Providing technical support to teams within the organization, and to external clients when required

• Assisting with systems integrations

• Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date

• Maintaining and updating technical documents and procedures

• Identifying and resolving technical issues

• Managing coordination at a local and international level where required

• Delivering regular and customized training to teams within the business

• Preparing maintenance plans and upgrading schedules for the organization’s systems

• Developing reports for teams across the business

• Database administrating.

• Server Patching on Monthly basis.

• Perform systems operations, monitor systems activities and ensure smooth daily operation of systems facilities


Requirements:


• Bachelor's degree in computer science, Software Engineering, Information Systems, or an equivalent technical degree

• Minimum of 2 years' experience as an Application Support in a related field.

• Basic knowledge of front end and back-end programming languages, such as C#.NET, VB.NET, JavaScript, experience with troubleshooting principles, methodologies, and issue resolution techniques.

• Strong understanding of object-oriented programming

• Strong understanding in SharePoint online and in-prim/OneDrive

• Familiarity with Microsoft SQL Server

• Understanding of fundamental design principles for building a scalable application

• Experience creating database schemas that represent and support business processes and strong familiarity with using SQL commands.

• Ability to manage code migration, document configuration changes, and monitor performance.

• Ability to keep up with innovation in application design.

• Exceptional communication skills.


Kind Note:


* While we carefully review all applications, only candidates meeting the specified requirements will be contacted for further consideration. We appreciate your understanding and thank all applicants for their interest.

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