Quality Assurance Analyst

2 weeks ago

Gurugram, India HCLTech Full time

HCL hiring for QA for Gurgaon location


Evaluation Analyst, HCLTech

www.hcltech.com

Gurgaon, India/ Full-Time.


We are HCLTech, one of the fastest-growing large tech companies in the world and home to 222,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.

The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.

If all this sounds like an environment you’ll thrive in, then you’re in the right place. Join us on our journey to advancing the technological world through innovation and creativity


Job Role : Evaluation Analyst (EVALS)

Position Overview

The role requires a good understanding of ecommerce and shopping vertical with experience in research, carefully analyzing and summarizing search results, providing insightful evaluation and analysis of the findings, preparing final reports and deliverables as per required standards Working with limited set of instruction and someone who is a self-starter with experience in drafting guidelines and SOP for new projects along with identifying key metrics and success parameters


Responsibilities

Responsible for evaluation/rating of data set used for ecommerce and shopping products in large volumes

Provide concrete insights and feedback to relevant stakeholders and engineers

Do analysis to find out improvement areas and conduct calibrations within the team or with cross functional teams

Optimize existing processes, to ensure we optimize for efficiency and quality of output, and provide ongoing feedback on tools

Use statistical techniques and data visualization to interpret trends and patterns


Hiring criteria:

Experience: Min 2-4 years (Preferably in E-commerce project, Content curation)

Minimum Qualification: Graduate in any stream


Skill / Expertise requirement :

E-commerce exposure: Sound knowledge of Ecommerce platforms & its operations, exposure to data curation portfolios/project

Good Written/ communication skills - Well versed in articulating the summary of the task performed / refining SOP’s

Detail Oriented : Pay attention to details while doing the transactions / UAT’s

Analytical skills : Proficient in Google sheets/ data handling for analysis purpose

Decision Making skills - Identify and understand the process gaps and take decisions to highlight only high level issue to stakeholders by offering recommendations to ensure smooth flow of operations

Ability to adapt frequent changes

Problem solving skills : Should be able to share ideas, solve business problems and trying alternate solutions in case of any roadblocks


KRA’s :

1 Review & understand the success metrics of the assignment along with the intent of commencing the assignment

2 Go through & understand the instructions outlined for the task

3 Develop consensus within team members, share suggestions based on preliminary understanding and timely completion of tasks assigned

4 Effectively communicate with Experts, PGM's to share the timely update / progress of the task assigned

5 Prepare and share summary of insights identified based on transaction performed

6 Review final results with PGM’s / Engineers


Why Us

  • We are one of the fastest-growing large tech companies in the world, with offices in 60+ countries across the globe and 222,000 employees
  • Our company is extremely diverse with 165 nationalities represented
  • We offer the opportunity to work with colleagues across the globe
  • We offer a virtual-first work environment, promoting a good work-life integration and real flexibility
  • We are invested in your growth, offering learning and career development opportunities at every level to help you find your own unique spark
  • We offer comprehensive benefits for all employees
  • We are a certified great place to work and a top employer in 17 countries, offering a positive work environment that values employee recognition and respect


Equality & Opportunity for All

Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law.

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