Head of Quality Assurance

5 days ago

Gurugram, India rofoso Full time

About Rofoso: Rofoso is driven by three fundamental principles:


  • Trust: We believe that trust is built through honesty. At Rofoso, transparency and openness form the foundation of all our relationships.
  • Reliability: Consistency in delivering exceptional service is key to reliability. We aim to set the benchmark for marketing excellence.
  • Ownership: We foster a culture where taking responsibility translates to ownership. Every team member is empowered to take charge and lead.


Join us as the Head of Quality Assurance to elevate standards at Rofoso and ensure excellence in every thread of our overstock marketplace.


What You’ll Do:

  • Set the Gold Standard: Define and implement robust quality assurance frameworks for every stage of our operations—product sourcing, inventory management, and customer delivery.
  • Product Perfection: Develop and enforce quality guidelines to ensure all products meet Rofoso’s premium standards before they reach our customers.
  • Process Optimization: Continuously assess, streamline, and improve operational processes to enhance efficiency and quality across the supply chain.
  • Audit and Inspect: Establish a rigorous inspection protocol to verify compliance with quality standards, ensuring defect-free and high-quality products.
  • Build the QA Team: Recruit, train, and lead a top-tier Quality Assurance team that shares your passion for perfection.
  • Collaborate Cross-Functionally: Work with sourcing, operations, tech, and brand teams to address quality challenges and implement improvements seamlessly.
  • Handle Compliance: Ensure adherence to regulatory and safety standards for all products listed on our platform.
  • Data-Driven Decisions: Use analytics and performance metrics to track quality trends, identify bottlenecks, and recommend actionable solutions.
  • Customer-Centric Approach: Stay attuned to customer feedback, aligning quality assurance efforts with customer expectations and brand reputation.


Who You Are:

  • Proven experience as Head of Quality Assurance, QA Director, or a similar senior role.
  • 8+ years of experience in quality assurance, preferably in fashion, retail, or e-commerce industries.
  • Deep knowledge of quality control methods, inspection protocols, and compliance standards.
  • Excellent analytical skills and attention to detail, with the ability to translate findings into actionable improvements.
  • Strong leadership and team-building skills with a proven track record of managing high-performing QA teams.
  • Exceptional collaboration and communication skills, with the ability to work effectively across teams.
  • Tech-savvy and experienced in using quality management tools and platforms.


Benefits:

  • Retirals
  • ESOPs: Lucrative options based on candidate profile.
  • Bonuses
  • Hybrid Fluid Work Policy: Flexibility based on work quality and individual preferences.
  • Competitive Health Insurance Package: 25L base cover + 25L super top-up for you and your spouse, covered by the company for any age group.
  • Travel Insurance: Covered by the company for any work-related travel.
  • 30 Leaves Per Year


Join us in shaping the future of India’s overstock marketplace. Apply now and become a key part of Rofoso’s growth story

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