Cloud Operations Support Engineer
3 weeks ago
Title: Cloud Operations Support EngineerPay: 10-18 LPA Fixed per AnnumLocation: Remote We are building a Cloud Operations Support Team to provide 24/7 coverage using a follow-the-sun model. This team will be responsible for monitoring, troubleshooting, and resolving cloud infrastructure issues across global environments. We are hiring 5 Support Engineers (Level 1 and Level 2) based in IndiaThis team will serve as the first and second line of defense for cloud operations, escalating complex issues to our Level 3 engineering team as needed.ResponsibilitiesFor Support Engineers (Level 1 & 2):Monitor cloud infrastructure and respond to alerts and incidents.Triage and resolve support tickets related to system performance, access, and configuration.Perform routine system administration tasks (e.g., user provisioning, patching, backups).Escalate unresolved or complex issues to Level 3 engineering teams.Document troubleshooting steps and resolutions in the ticketing system.Collaborate with peers across time zones to ensure seamless handoffs and coverage.For Team Lead:Oversee daily operations and ensure SLA adherence across global support shifts.Coordinate handoffs between regional teams to maintain continuous coverage.Act as the primary escalation point for high-priority incidents.Mentor and coach support engineers to improve technical and operational performance.Collaborate with engineering and infrastructure teams to improve support workflows.Track team metrics and report on performance, ticket volumes, and resolution times.QualificationsSupport Engineers:2+ years of experience in cloud operations, system administration, or technical support.Familiarity with cloud platforms (e.g., AWS, Azure, GCP).Experience with ticketing systems (e.g., ServiceNow, Jira).Basic scripting or automation skills (e.g., PowerShell, Bash) is a plus.Strong communication and documentation skills.Willingness to work in rotating shifts aligned with the follow-the-sun model.Work ModelFollow-the-sun coverage with handoffs between India, Mexico, Egypt, and the US.Rotating shifts to ensure 24/7 operational support.
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▷ (Urgent) Cloud Operations Support Engineer
3 weeks ago
India Insight Global Full timeTitle: Cloud Operations Support Engineer Pay: 10-18 LPA Fixed per Annum Location: Remote We are building a Cloud Operations Support Team to provide 24/7 coverage using a follow-the-sun model. This team will be responsible for monitoring, troubleshooting, and resolving cloud infrastructure issues across global environments. We are hiring 5 Support Engineers...
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Cloud Support Engineer
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India Genisys Group Full timeJob Description - Architect and manage scalable cloud infrastructure in Microsoft Azure to support manufacturing operations, analytics, and enterprise applications. - Support reporting team on Power BI dashboards for production metrics, supply chain visibility, and executive reporting. - Build and optimize data pipelines using Azure Databricks to support...
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Cloud Support Engineer
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Hyderabad, India Scoutit Full timeJob Description Hiring Cloud Support Engineers who will be working closely with OCI customers to resolve complex network challenges, ensuring they can run their cloud services smoothly and without disruption, ultimately supporting the seamless operation of their businesses. Salary: INR 15,00,000 - 20,00,000 / year Responsibilities - As a Network Engineer,...
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Cloud Operations Engineer
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India Suronex Full time📍 Remote | 💼 2–5 Years Experience | 🕓 Full-TimeWe’re expanding our team and looking for a skilled Cloud Operations Engineer (DevOps) to help build and operate our secure, scalable, and intelligent multi-cloud platform. If you’re passionate about automation, infrastructure reliability, and modern cloud technologies, we’d love to hear from...
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Google Cloud Support Engineer
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Gurugram, India Sonata Software Full timeJob Description Company Description Sonata Software Limited is a leading modernization engineering company headquartered in Bangalore, India. Established in 1986, the company has a global presence across North America, Europe, ANZ, and Asia-Pacific. Sonata leverages its proprietary Platformation approach to deliver specialized services in cloud and data...
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Navi Mumbai, Mumbai, India K20s - Kinetic Technologies Private Limited Full timeJob Description Cloud Operations Engineer Location:Navi Mumbai (Airoli) Experience 4 + Years Experience 5+ years overall in Cloud Operations, including: - Minimum 5 years of hands-on experience with Google Cloud Platform (GCP) - Minimum 3 years of experience in Kubernetes administration Certifications GCP Certified Professional Mandatory Work Hours - 24x7...
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Cloud Support Engineer
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India Akamai Full time ₹ 6,00,000 - ₹ 18,00,000 per yearDo you love leading and motivating a world-class technical support team?Would you like to work across diverse geographies, environments, cultures, and technologies?Join our best-in-class technical support team.Our Technical Support Organization owns the end-to-end resolution of complex technical issues for our global customers. We work collaboratively with...
