Partner - Counselor

1 week ago

Mumbai, India Quantiphi Full time

Role: Partner - Counselor

Experience: 1-3 years

Location: Mumbai (Hybrid)


We are looking for individuals who want to build a career out of delighting and managing offered employees and converting them into happy employees from Day 0. The prime responsibility would be to ensure the rst impression of Q is created such that the new employee is engaged to join us. Thereafter the phase of ensuring the connect sustains even when the candidate turns into an employee. The person would be responsible to promote the Quantiphi brand through a personal connect, be able to predict and assist the candidate on various queries, and enable information sharing to help them gain understanding of Q.


Responsibilities:

Focus on the Overall Experience-

  • The key aspect of this role would be to create a seamless overall experience with sharing the right information with the new employee
  • Build the right first impression with them by proactively reaching out to each one of them through frequent touchpoints
  • Eventually, this role would become the key to sentiment management for the employee by the counselor for the unit they are assigned to


The key driver of making this role effective with-

  • Culture:

1) Eliminate the first-day anxieties of the new joinee. Acquainting new hires to organizational culture is critical to make the workplace feel like their second home. It helps in their alignment with organizational vision & mission, policies and procedures, products & services

2) They would also be required to build a better employee experience pertaining to Q culture

  • Connect:

1) Consistent dialogue with the candidate and establishing connection. Be able to coach and counsel the candidate on their queries, understanding and apprehensions. Be able to effectively network and suggest solutions

2) Be able to predict apprehensions, challenges that the candidate has in mind and ease the understanding of how Q benefits them

3) Connect, council and sell the brand Quantiphi through effective communication

4) Making sure the new hires understand the roles and responsibilities and the expectations from them. Understands the growth he/she can look forward to in their journey with Quantiphi.

5) Once the new hire is onboarded, the counselor would be required to continue with the connect as per the established timelines and help manage sentiment and gauge if any interventions are required by the Culture and People Partner team.

  • Compliance:

1) Basic checkpoints to address and resolve queries in regard to compliance for internal records, payroll, and benefits.


Requirements:

  • Learning ability to understand the organization and be able to effectively communicate to the offered candidates
  • Basic knowledge of HR and employee life cycle. Knowledge of the company and its industry/market
  • Solid communication skills (written and verbal)
  • Problem-solving ability and relentless supportive conversations
  • An ability to handle sensitive and confidential information
  • Well-versed with the basics of Google suite
  • Exceptional time-management and organizational skills
  • Be able to manage ambiguity and think on their feet. Have an entrepreneurial mindset with quick learning capabilities.


Eduation:

  • Graduate/Post graduate degree with preferred specialization in Business Psychology/Counseling

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