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Quality Assurance Manager

2 months ago

India Lotus Interworks Full time

Job Title: Quality Assurance Manager - Calls

Location: India (Remote)


About Us:

We are a rapidly growing AI startup dedicated to revolutionizing the industry with our innovative solutions. Our team is passionate about creating cutting-edge products that make a difference. As we continue to expand, we are looking for a dedicated Quality Assurance Manager to ensure our products meet the highest standards of quality and excellence.


Job Description:

We are seeking a meticulous and experienced Quality Assurance Manager to join our team. In this role, you will be responsible for overseeing the quality of all content and design across our products. You will work closely with various departments to develop and implement quality standards, review processes, and ensure that our products consistently meet our high-quality expectations.


Key Responsibilities:


  • Develop and implement comprehensive quality assurance processes and standards for content and design.
  • Conduct thorough reviews and audits of all content and design materials before they are finalized and released.
  • Collaborate with content creators, designers, and developers to identify and rectify quality issues.
  • Create and maintain style guides and quality guidelines to ensure consistency across all products.
  • Train and mentor team members on quality standards and best practices.
  • Establish and manage a dedicated QA team to support the review process.
  • Monitor and report on quality metrics, identifying trends and areas for improvement.
  • Facilitate regular feedback sessions and performance reviews to maintain high-quality output.
  • Stay up-to-date with industry trends and advancements to continually enhance quality processes.


Requirements:


  • Proven experience in quality assurance, preferably in a tech or startup environment.
  • Strong attention to detail and a keen eye for design and content quality.
  • Excellent communication and collaboration skills.
  • Ability to create and implement effective quality standards and review processes.
  • Experience with project management tools (e.g., Asana, Trello, Jira) is a plus.
  • Leadership skills and the ability to mentor and train team members.
  • Bachelor's degree in a relevant field or equivalent experience.


Benefits:


  • Competitive salary and benefits package.
  • Opportunity to work with a dynamic and innovative team.
  • Flexible work environment (remote options available).
  • Career growth and development opportunities.


Simplia Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.