Network Engineer
2 months ago
Work Experience: 2-6 years
Work Location: Kochi
Mode: Work from Office
Shift: Night shift
Responsibilities and Duties:
- Manage Sophos, Fortinet, Meraki and Sonic-wall firewalls.
- Manage Azure Networks and VPN.
- Assist NOC team with Network task escalations.
- Troubleshoot Cisco ASA firewalls.
- Monitor and manage Network devices through RMM.
- Diagnose, troubleshoot, and resolve network issues.
- Willingness to work in dedicated night shifts.
Technical Skills:
- Must be CCNA certified.
- Minimum 2 year experience in Firewall management.
- Prefer candidates with multi-vendor experience especially in Fortinet and Sophos
Professional Skills:
- 2+ years of experience in handling L1 & L2 issues
- Any Graduation/Three-year diploma.
- Certifications in Cisco preferred.
- ITIL will be an added advantage.
- CCNA certification
Behavioural Skills:
- Good understanding of the organization’s goals and objectives.
- Strong interpersonal, written, and oral communication skills.
- Capability to conduct research into issues and products as required.
- Ability to prioritize and execute tasks in a support service environment and make sound decisions in emergency situations.
- Ability to present ideas in a user-friendly language.
- Self-motivated and directed.
- Person with strong observation skills.
- Proven analytical and problem-solving abilities.
- Strong customer service orientation.
- Experience working in a team-oriented, collaborative environment.
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