ServiceNow Reporting

4 weeks ago

Pune, India Claidroid Full time

Join Claidroid Technologies – Your Gateway to a Future in Digital Transformation


At Claidroid Technologies, we lead the way in digital transformation, blending cutting-edge solutions in Enterprise Service Management and Enterprise Security Management. With our expertise in ServiceNow Proficiency, Identity and Access Management (IAM), Customer IAM (CIAM), and Identity as a Service (IDaaS), we empower organizations to navigate complex digital landscapes with ease.


🌍 Global Presence:

Headquartered in India, with expanding footprints in Helsinki, Finland, and the USA, Claidroid is a fast-growing, global enterprise that creates impactful solutions and fosters exciting career opportunities.


💡 Our Mission:

To exceed client expectations by combining innovation, agility, and a talented team spanning on-site and offshore resources.


We’re Hiring: ServiceNow Report Analyst


Are you passionate about crafting impactful reporting solutions? Join our dynamic ServiceNow Reporting Team to drive meaningful insights and decision-making for our clients.


Key Responsibilities:

  • 📊 Reporting Expertise: Deliver solutions using the ServiceNow Performance Analytics Module to analyze and optimize operational health.
  • 🛠️ Data Transformation: Collaborate with stakeholders to gather and transform data into actionable insights across ITIL processes like Incident, Change, and Problem Management.
  • 🔄 Process Alignment: Map business requirements to ITIL processes and recommend workflow improvements to enhance decision-making.
  • 📚 Cross-Module Collaboration: Work across ServiceNow modules (Incident, Change, Asset, etc.) to maintain data consistency and deliver comprehensive reporting.
  • 💡 Innovative Solutions: Propose new features and ensure future-ready instrumentation for performance analytics.

What We’re Looking For:

🔹 Education: Graduate with 6–8 years of experience in ServiceNow reporting.


🔹 Skills & Knowledge:

  • Proficiency in Performance Analytics Module.
  • Solid understanding of IT Security standards and Agile principles.
  • Experience in relational databases and MS SQL queries.


  • 🔹 Desirable:
  • ITIL Foundation Qualification.
  • Basic knowledge of Agile methodologies.
  • 🔹 Attributes:
  • Logical and detail-oriented mindset.
  • Strong communication and presentation skills.
  • Eagerness to learn and grow with new technologies.

Why Join Us?

🌟 Innovative Projects: Work with cutting-edge technologies in ServiceNow and ITSM.

🌍 Global Impact: Be part of a global team shaping the future of digital transformation.

📈 Career Growth: Opportunities for professional development in a supportive environment.

💼 Location: Flexible with opportunities to collaborate across global teams.


Apply Today

Be part of a journey that transforms not just businesses but careers too.


Join Claidroid Technologies and unleash your potential in the ever-evolving world of digital transformation.

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