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Center Manager

2 months ago

Gurugram, India AltF Coworking Full time

Budget: 4-6 LPA

Location: Noida


Prerequisites for a Center Manager :

  • Bachelor's degree in hospitality or similar.
  • Excellent written and verbal communication skills in english.
  • A minimum of 4 years of experience as a front office manager or similar.
  • Good understanding of procedures and practices in the hospitality industry.
  • Strong organisational and time management skills
  • The ability to provide exceptional customer service.
  • Administer smooth office operations and administration.
  • Shall be able to understand and resolve client queries within TAT.
  • Basic excel knowledge and an aptitude to be trained and be able to use any other software.
  • Shall have strong interpersonal skills.
  • The Incumbent must be organised and detail oriented as a person.
  • One shall have an outstanding ability to stay calm under pressure.
  • Person should be highly presentable with good grooming and clothing standards.


Job Role :

  • The person would be single point of contact for all the clients and their relative problems and queries, Therefore he/she will be:
  • Defining and implementing front desk objectives and procedures.
  • Tending to guests' complaints and questions and providing exceptional customer service.
  • Ensuring that the front desk and reception area is kept clean and organised.
  • Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails.
  • Performing administrative duties such as filing and updating records, among others, as needed.
  • Handle the walk-in as well as telephonic enquiries and queries, and maintain a record of the visitors.
  • Supervise and administer the Supervisor, and keep a check on the housekeeping staff and office boys.
  • Handling the clients visiting the space and maintaining the visitor’s list.