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Franchise Operations Manager

4 months ago

Bhopal, India Talent Leads HR Solutions Pvt Ltd Full time

Position Title Franchise Operations Manager

Reports to Zonal Sales Manager

Purpose

The role holder is responsible for enhancing presence in the assigned territory through new channel Appointments and end to end operationalization of the partner centers.

Role and responsibilities Weightage (%)

  1. Achieve high quality sign- ups by:
  • Aggressively chasing leads provided by the central team.
  • Proactively identifying new leads and converting them through high quality sales pitches.


2. Ensure efficient operationalization and handover by:

  • Achieving timely operationalization
  • Achieving revenue target basis operationalization.
  • Following excellence in the transition process.
  • Guiding the prospective channel partner to identify suitable property that meet the criterion laid down by the Company.
  • Ensuring timely collection of Franchise fees.
  • Billing necessary furniture and equipment to the new partners to make them operationally ready.
  • Providing the partner with Franchise manual and other essentials to get them fit-out ready within timeline.
  • Coordinating with cross functional teams to hand-hold the partner until inauguration.
  • Enabling the new partner with sourcing of mandated Welcome Kits for inauguration.

3. Run pre-Launch marketing initiatives for business generation by:

  • Coordinating with Marketing Team to identify suitable areas and tools to ensure visibility and generate enquiries.
  • Ensuring POP materials are in place as per Pre Sign off discussion.

4. To complete sales administration and compliance by:

  • Managing and updating Lead Management System.
  • Meeting daily market visit norms.
  • Ensuring daily visit reports and funnel management
  • Validating KYC of the prospective channel partner and subsequent submission to HO to ensure sign off of MOU and Agreement.

Experience and Qualification

Essential Desirable

Graduate with 5-8 years of experience in

franchise acquisition and deal making.

MBA Sales & Marketing with 4-6 years of experience in education/ retail/ franchising.

Competencies Functional Behavioral

  • Sales Knowledge- Influencing and Convincing.
  • Self-Management – result orientation.
  • Sales Process- Initiative and problem solving.
  • Managing client relationship- Customer orientation.
  • Interpersonal influence.
  • Can do orientation.
  • Agility.
  • Excellent communication skills.
  • Negotiation skills.
  • Self- starter.
  • Accountability.

Key Stakeholders that the role holder will interact with Internal External

  • Franchise management teams.
  • COT
  • Academic operations teams.
  • Prospective entrepreneurism the domain of early child hood education.
  • Real estate agents.