Program Manager

4 days ago

Gurugram, India Three Across Full time

Operating in a captive set-up, the Program Manager – Learning will act as an internal consultant to HR stakeholders as it relates to Workday Learning administration and be part of the Global LMS team.

  • Maintain learning environment functionality on Workday LMS platform as directed, including configuring learning objects (e.g., courses and classes), managing audiences, supporting integrated virtual classroom and mobile functionality, etc.
  • Work on routine tasks/ daily operation, use, and configuration of the Workday LMS
  • Perform tasks with a focus on quality assurance and alignment with Workday Learning governance, policies, and procedure.
  • Resolve all employee queries related to Workday LMS functionality and provide required support to end users; trouble shoot resolve user and admin issues.
  • Identify and communicate opportunities for process and quality improvements, providing feedback on usage, defects, and suggested enhancements.
  • Act as an internal consultant, analyze data and recommend solutions to utilize the Workday LMS to deliver, track training and measure performance to meet business objectives.
  • Create/update resources to train and support learners on how to use the technology for online and professional development.

Requirements:

  • Minimum 6 years work experience, with at least 4 years in Workday LMS (Functional)
  • Role may require extended US support.
  • Excellent communication skills.

Skills:

Workday LMS experience including but not limited to:

  • Workday Extended Enterprise for learning
  • Assignment of courses via Campaign or Mass Enrollment.
  • Follow-up with the stakeholders for their courses/enrollment requests.
  • Mass Enrollment through EIB (web service).
  • Mass completions through EIB (Web Service).
  • Publish the scheduled reports as per the pre-defined timelines.
  • Create Campaign, setup reminders and launch the campaign.


Budget - upto 16 LPA

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