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Contract Specialist
1 week ago
- Must have good experience in contract renewal and fluent working on CCW R tool
- B.A., Business, Finance or other related field or equivalent work experience
- 1-3 years of technology vendor relationship development experience preferred
- Demonstrated relatable business process experience preferred
- Proficient PC skills (Microsoft Word, Excel).
- Ability to work independently and/or on a team with minimal supervision
- A subject matter expert in technology partner processes a plus
- Excellent communication skills
Responsibilities Include:
- Build and maintain strong working relationships with WWT account teams and internal operations.
- Assist the WWT business units with identifying and quoting OEM service contract renewals.
- Maintain expertise in the baseline processes pertaining to Quoting and Service Contract Management
- Maintain proficiency in the use of OEM and WWT Service Contract Tools
- Maintain good organizational skills to keep details organized for each account in the Customer Profiles (deal id’s, discounts, proper end-user information, contacts, co-term dates, contract numbers, standards)
- Run and maintain reports as necessary for our customers for their OEM service contracts.
- Work to ensure renewals are quoted in a proactive manner (90-120 days prior to expiration) to ensure a positive impact on our metrics with on-time bookings.
- Provide Renewal Status of Opportunities to SCLO Program Specialists as well as Management.
- Be a resource for our WWT account teams and internal operations teams for service offerings, contracts, policies, and tools.
- Bring new insight and possible improvements to the SCLO team’s success
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