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ServiceNow Administrator

3 months ago

India System Soft Technologies Full time

Job Summary:


The client is looking for a ServiceNow Administrator:


A ServiceNow Administrator is responsible for addressing a range of service demands that customers submit to businesses. Customers' requests must be followed up on and resolved by ServiceNow Admins. ServiceNow administrators can set up the system in a business unit in various ways to meet the company's demands.


Responsibilities:

  • Developing ServiceNow software solutions using JavaScript, Web Services, HTML and CSS
  • Work with Service Asset & Configuration Management and Asset Management teams to deliver expanded Discovery functionality
  • Developing and delivering customized portal web pages in ServiceNow using Bootstrap and AngularJS JavaScript frameworks
  • Managing CMDB health by using Discovery (or equivalent methods) to support Assets and Configuration
  • Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, in ServiceNow
  • Responsible for application support and operational activities, code migrations, replications, patching, and upgrades
  • Creates and maintains process and knowledge documentation for team and users
  • Utilize ServiceNow Import Templates for the loading of data
  • Data entry from source documents into ServiceNow database
  • Data extract from ServiceNow into Import Template format or other formats for reporting


Qualifications:

  • 3+ years of experience with ServiceNow in a support or development role.
  • Understanding of technical logs and troubleshooting methodologies.
  • Knowledge and experience in supporting Highly Available software/hardware solutions is preferred.
  • ServiceNow certifications preferred