Air Ticketing/Travel Executive
3 weeks ago
We are looking for a dynamic and enthusiastic Air Ticketing/Travel Executive to promote SutiTravel B2B and B2C services to travel agents and customers.
The ideal candidate should be passionate about travel, customer-focused, and motivated to build and expand a loyal clientele.
Responsibilities:
- Demonstrate excellent communication skills to understand and address client needs effectively.
- Customize itineraries based on specific customer preferences and requirements.
- Maintain regular follow-ups with clients and vendors to ensure smooth service delivery.
- Collaborate with the sales and marketing team to promote both domestic and international ticketing, catering to individual and corporate clients.
- Ensure compliance with all legal and industry standards while delivering exceptional customer service.
- Provide consultative travel solutions rather than just processing orders.
- Maintain accurate documentation in PNRs, including standard and exception-based details during the reservation process.
Qualifications & Requirements:
- Education: Any graduate with strong ticketing knowledge. Preference for Diploma in Travel & Tourism or IATA Certification.
- Experience: Proven experience as a Travel Consultant with expertise in domestic and international itineraries (geographical knowledge is mandatory).
- Strong ability to present, persuade, and communicate effectively.
- Demonstrable expertise in handling crises efficiently.
- GDS experience is mandatory – proficiency in Galileo, Sabre, and Amadeus.
- Knowledge of travel reservations, fare calculations, and fare rules.
- Expertise in IATA settlement processes.
- Experience in handling international itineraries, corporate fares, airline updates, and SOTO (Sold Outside Ticketed Outside) ticketing.
- Background in corporate travel or SOTO (Sold Outside, Ticketed Outside)) ticketing is a plus.
- Knowledge of corporate travel economics and travel technology/tools is an added advantage.
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