Cluster Manager

2 weeks ago

Ranchi, India Waytogo Consultants Full time
  • Accountable for all aspects of running a successful branch, delivering great business performance and leading and motivating a team that provides the best customer experience in your region/cluster
  • Coach and Mentor the Branch Managers
  • Understand your customer base and identify opportunities to build and grow profitable relationships.
  • Deliver against business and sales performance.
  • Acquire new customers and retain and grow your relationships with existing customers.
  • Responsible for the operational efficiency of the region/cluster and productivity of its staff.
  • Prepare periodic and statutory reports for management , and if need be, also for the board of directors.
  • Have a good understanding of branch control procedures with specific focus on financial security.
  • Take ownership for resolving complex problems, working with colleagues in other offices /
  • Branches to provide a seamless experience for your customers
  • Develop new deposit and loan businesses
  • Provide a superior level of customer relations and promote the service culture through coaching, guidance and staff motivation.
  • Participate in community affairs to increase the bank’s visibility and enhance new and existing business opportunities.
  • Perform other duties in the absence of the BM as directed by the Retail Bank Head
  • Set challenging performance and business objectives.

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