Onsite Maintenance Engineer

7 days ago

Pune, India AVI-SPL Full time

Job Summary: The AVI-SPL Onsite Maintenance Engineer will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience. Essential Duties and Responsibilities:Setup/breakdown of conference spaces to meet the customers event needsPerform preventative maintenance task to help maintain customer spaces including but not limited to: testing/repairing cables, testing/repairing various hardware components Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans. Responsible for job site documentation as needed Field installation of control programs (AMX / Crestron/Firmware) – upload and download capability Field service support of control programs (AMX / Crestron/etc.) – minor edits (could be with the aid of a programmer), compile, upload and download capabilityField service support of networked devices (Routers, IP Protocols, etc.)Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, installing connectors, video/audio recording supportWork with internal/external teams in a professional manner that reflects the values of AVI-SPLProvide client training as neededAdhere to and understand local safety standards for all site dutiesSetup and troubleshoot various audio/video systems.Travel to various job sites as required Other duties assigned as needed Skills and Abilities:Effectively communicate with employees, customers and colleaguesAbility to use hand and power tools in a safe and efficient mannerAbility to manage small to medium projects Ability to solder & crimp connectors Minor programming capability (AMX/Creston) – changes and troubleshooting Ability to work and think independently and ensuring to meet deadlinesBasic computer knowledgeKnowledge of basic signal flow for audio, video and controlValid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standards Education and/or Experience:Minimum of 3 - 5 years of audiovisual integration experience preferredFormal education in Electronics or related field preferredMinimum of a High School Diploma or equivalent preferredPreferred external training:o AMX Intro to Networking for AV Professionalso AMX Programmer Io Crestron Professional Installationo Essentials of Crestron Programming Certificationo Exton AV Associate Certificationo InfoComm Quick Start to the Audio-Visual Industryo InfoComm CTS General Certification More about us:AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.

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