Associate Director Production

3 weeks ago

Mumbai, India Pepper Content Full time

Job Description: Associate Director, Production (BFSI)


Location: Mumbai


Role Overview: The Associate Director, Production (BFSI) will lead a dedicated vertical, managing end-to-end production processes and client relationships. Reporting to the Director of Production, this role will oversee a team of 2-3 Creative Producers (project managers) and ensure seamless execution of projects from initial brief to final asset delivery. The ideal candidate will combine a strong production background with excellent client-servicing skills, ensuring high-quality deliverables, adherence to internal and external processes, and team empowerment.


Key Responsibilities:

  • Project Oversight: Manage and oversee all stages of production projects within the BFSI vertical, from initial client briefs to final delivery of assets, ensuring timelines, budgets, and quality standards are met.
  • Client Management: Act as the primary point of contact for clients within the vertical, building strong relationships, understanding their needs, and ensuring exceptional service delivery.
  • Team Leadership: Lead, mentor, and empower a team of 2-3 Creative Producers, fostering their professional growth and ensuring effective project management.
  • Process Compliance: Ensure all internal and external processes are followed, including documentation, contracts, payments, and compliance with company standards.
  • Stakeholder Coordination: Collaborate with cross-functional teams (creative, strategy, finance, etc.) to ensure smooth project execution and alignment with client objectives.
  • Quality Assurance: Maintain high standards of creative and production output, ensuring deliverables meet client expectations and brand guidelines.
  • Budget & Resource Management: Oversee project budgets, resource allocation, and vendor coordination to optimize efficiency and profitability.
  • Risk Management: Identify and mitigate risks related to project timelines, budgets, or client satisfaction, escalating issues to the Director of Production as needed.


Qualifications & Skills:

  • Experience: 7-10 years of proven experience in production and client servicing, preferably within the BFSI sectors, with a strong understanding of creative production processes.
  • Leadership: Demonstrated ability to lead, mentor, and empower a team of junior producers or project managers.
  • Client Management: Exceptional communication and interpersonal skills with a track record of building and maintaining strong client relationships.
  • Technical Expertise: Deep knowledge of production workflows, including creative development, asset production, and delivery across digital and traditional media.
  • Organizational Skills: Strong project management skills, with the ability to juggle multiple projects, prioritize tasks, and ensure timely delivery.
  • Process Orientation: Meticulous attention to detail in managing contracts, payments, and documentation to ensure compliance and accuracy.
  • Industry Knowledge: Familiarity with BFSI sectors is a plus, with an understanding of sector-specific creative and regulatory requirements.


Key Competencies:

  • Leadership and team empowerment
  • Client-centric approach
  • Strategic problem-solving
  • Time and resource management
  • Adaptability in a fast-paced environment

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