ServiceNow Business Analyst – Order Management
4 weeks ago
ServiceNow Business Analyst – Order ManagementLocation: India (Hybrid or Remote)Salary: Up to 38 LPAType: Full-TimeStart Date: ASAPAbout the RoleWe are seeking an experienced ServiceNow Business Analyst to join a large-scale digital transformation programme focused on enhancing and deploying ServiceNow Order Management capabilities. This role is ideal for someone who thrives in complex enterprise environments, enjoys working with cross-functional teams, and has a strong understanding of order capture, fulfilment workflows, and ServiceNow best practices.Key ResponsibilitiesLead detailed requirements gathering for ServiceNow Order Management, including order capture, fulfilment orchestration, task decomposition, product models, and workflow automation.Translate business needs into clear user stories, acceptance criteria, process flows, and functional specifications.Collaborate with architects, developers, and product owners to ensure solution alignment with out-of-the-box ServiceNow functionality.Support configuration, testing, UAT, and deployment activities, ensuring seamless delivery and stakeholder alignment.Conduct gap analysis and identify opportunities for process optimisation across the order lifecycle.Facilitate workshops, playback sessions, and stakeholder discussions to validate requirements and solution design.Maintain documentation, traceability matrices, and ensure compliance with governance and delivery frameworks.Essential Skills & Experience3–6+ years of experience as a Business Analyst on ServiceNow implementations.Strong working knowledge of ServiceNow Order Management, Sales & Order Management (SOM), or fulfilment workflows within CSM/Telecom/ITSM.Hands-on experience with service catalogues, product models, order configuration, and fulfilment processes.Proven ability to write high-quality BRDs, FRDs, user stories, process maps, and acceptance criteria.Strong stakeholder management skills with experience running workshops in large enterprise environments.Familiarity with integrations, data flows, and APIs within ServiceNow.Understanding of Agile delivery methodologies.Nice-to-HaveServiceNow certifications (CSM, Order Management, BA, CSA)Experience with CPQ, telecom order orchestration, or complex fulfilment ecosystemsExposure to global delivery models and cross-regional collaboration
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ServiceNow Business Analyst – Sales
3 weeks ago
India Careerwise Full timeServiceNow Business Analyst – Sales & Order Management Location: India (Hybrid or Remote) Salary: Up to 38 LPA Type: Full-Time Start Date: ASAP About the Role We are seeking an experienced ServiceNow Business Analyst to join a large-scale digital transformation programme focused on enhancing and deploying ServiceNow Sales & Order Management capabilities....
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ServiceNow Business Analyst – Sales
4 weeks ago
India Careerwise Full timeServiceNow Business Analyst – Sales & Order Management Location: India (Hybrid or Remote) Salary: Up to 38 LPA Type: Full-Time Start Date: ASAP About the Role We are seeking an experienced ServiceNow Business Analyst to join a large-scale digital transformation programme focused on enhancing and deploying ServiceNow Sales & Order Management capabilities....
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Servicenow business analyst – sales
3 weeks ago
India Careerwise Full timeService Now Business Analyst – Sales & Order Management Location: India (Hybrid or Remote) Salary: Up to 38 LPA Type: Full-Time Start Date: ASAP About the Role We are seeking an experienced Service Now Business Analyst to join a large-scale digital transformation programme focused on enhancing and deploying Service Now Sales & Order Management...
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ServiceNow Business Analyst
3 weeks ago
India Innova Solutions Full time🌟 Exciting Opportunity: ServiceNow Business Analyst (CSM & OM Data Focus)📍 Location: Remote (India)📄 Type: Contract | Duration: Long-TermAre you ready to make an impact on large-scale ServiceNow transformation projects? We’re looking for a skilled Business Analyst with a strong focus on CSM, OM, and data migration to join our dynamic team.Why...
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ServiceNow Business Analyst
3 weeks ago
India Innova Solutions Full timeExciting Opportunity: ServiceNow Business Analyst (CSM & OM Data Focus) Location: Remote (India) Type: Contract | Duration: Long-Term Are you ready to make an impact on large-scale ServiceNow transformation projects ? We’re looking for a skilled Business Analyst with a strong focus on CSM, OM, and data migration to join our dynamic team. Why You’ll Love...
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ServiceNow Business Analyst
4 days ago
India Innova Solutions Full timeJob Description Job Title: ServiceNow Business Analyst SPM (Strategic Portfolio Management) Location: Remote Job Type: Contract (4-year project, annual renewable contract) About the Role We are seeking an experienced ServiceNow Business Analyst with strong expertise in Strategic Portfolio Management (SPM) to join our dynamic team. This is a fantastic...
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ServiceNow Business Analyst – Order Management
4 weeks ago
India Decskill España Full timeAbout Decskill: Decskill was founded in 2014 with a clear mission: to add value through technological knowledge. Since then, we have been helping companies tackle the challenges of the digital world with business models that ensure training, flexibility, and agility. Today, we are a team of 600+ professionals with offices in Lisbon, Porto, and Madrid , and...
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ServiceNow Business Analyst
2 weeks ago
Bengaluru, Karnataka, India, Karnataka Lenovo India Full timeServiceNow Business Analyst | Bangalore (Hybrid) | Experience: 1–2 years (ServiceNow-focused)Role SummaryLenovo India is looking for a ServiceNow Business Analyst to act as the bridge between business teams and technical developers. This role requires strong functional knowledge of ServiceNow ITSM, CSM, and ServiceBridge, along with the ability to gather...
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ServiceNow Business Analyst – SPM Specialist
3 weeks ago
India Innova Solutions Full timeJoin Us as a ServiceNow Business Analyst – SPM Specialist Location: Remote Type: Contract | Duration: 4-Year Project (Annual Renewal Basis) Are you passionate about driving strategic initiatives and delivering impactful solutions on the ServiceNow platform ? We’re looking for a ServiceNow Business Analyst with deep expertise in Strategic Portfolio...
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ServiceNow Business Analyst – SPM Specialist
3 weeks ago
India Innova Solutions Full time🌟 Join Us as a ServiceNow Business Analyst – SPM Specialist📍 Location: Remote📄 Type: Contract | Duration: 4-Year Project (Annual Renewal Basis)Are you passionate about driving strategic initiatives and delivering impactful solutions on the ServiceNow platform? We’re looking for a ServiceNow Business Analyst with deep expertise in Strategic...