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Billing Specialist
3 months ago
About Us:
We are a vibrant pet shop dedicated to providing high-quality products and services for pets and their owners. Our team is passionate about animals and committed to excellent customer service.
Position Overview: We are seeking a detail-oriented and organized Billing Specialist to manage invoicing, payments, and financial transactions. The ideal candidate will have strong numerical skills, proficiency with billing software, and a friendly demeanor.
Responsibilities:
- Process customer invoices and payments accurately.
- Maintain and update customer accounts and records.
- Handle billing inquiries and resolve discrepancies.
- Collaborate with the sales team to ensure accurate billing.
- Prepare and reconcile financial reports.
- Assist with inventory management and sales tracking.
- Provide excellent customer service and support.
Requirements:
- Proven experience in billing or a related field.
- Proficiency with billing software and Microsoft Office Suite.
- Strong attention to detail and organizational skills.
- Excellent communication and problem-solving abilities.
- Ability to handle sensitive financial information with confidentiality.
- Experience in a retail or pet shop environment is a plus.
- Passion for animals and a positive attitude.
Preferred Qualifications:
- Experience with accounting software.
- Knowledge of retail sales and inventory management.
Benefits:
- Competitive salary.
- Employee discounts on pet products.