Chief of Staff

4 weeks ago


Gurugram, India TartanHQ Full time

ABOUT THE ROLE

The Chief of Staff is a critical member of the leadership team, serving as a key confidante and right-hand to the CEO. This role requires a highly organized, proactive, and results-oriented individual with exceptional communication, problem-solving, and project management skills. The Chief of Staff will play a pivotal role in driving operational excellence, ensuring smooth execution of strategic initiatives, and supporting the CEO in achieving company objectives.


KEY RESPONSIBILITIES


Strategic Planning & Execution:


  • Collaborate with the CEO to develop and execute strategic plans and initiatives.
  • Conduct market research and competitive analysis to inform strategic decision-making.
  • Monitor progress towards strategic goals and identify areas for improvement.


Operational Excellence:


  • Oversee and streamline internal operations, ensuring efficient and effective workflows across all departments.
  • Identify and implement process improvements to enhance operational efficiency and productivity.
  • Monitor key performance indicators (KPIs) and track progress towards operational goals.


Project Management:


  • Lead and manage cross-functional projects, ensuring timely and successful completion.
  • Act like an internal project manager to solve problems, remove blockers in cross-functional projects.
  • Develop and maintain project plans, timelines, and budgets.
  • Identify and mitigate potential risks and challenges.
  • Track project progress and report on key milestones to the CEO.


Executive Support:


  • Monitoring Business Performance: Scrutinize and assess the company's performance, encompassing pivotal performance indicators and financial metrics.
  • Prepare comprehensive reports and presentations to apprise the CEO about the organization's advancement. 
  • Conduct research and gather information as needed to support the CEO's decision-making.


Team Coordination & Communication:


  • Drive strong cross-functional collaboration and communication within the organization.
  • Facilitate meetings and workshops, ensuring effective and productive discussions.
  • Communicate key decisions and updates to relevant stakeholders.


QUALIFICATIONS


  • 5+ years of experience in a fast-paced, high-growth environment, preferably in the technology or FinTech industry.
  • Proven experience as a Chief of Staff or in a similar high-impact role supporting senior leadership.
  • Strong analytical and problem-solving skills with the ability to think strategically and creatively.
  • Excellent project management skills with the ability to prioritize and manage multiple projects simultaneously.
  • Exceptional written and verbal communication and interpersonal skills.
  • Strong organizational and time management skills with meticulous attention to detail.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, etc.) and project management tools. 
  • A strong work ethic, a proactive and results-oriented approach, and the ability to thrive in a fast-paced environment.
  • A passion for technology and the FinTech industry.



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