Head of outsourced Call-center

Job OverviewCenter Head position with 4-10 years of experience, senior level, based in Gurgaon, Chennai. Full-Time employment Qualifications and SkillsLeadershipTeam ManagementStrategic PlanningBudget ManagementCustomer ServiceOperations ManagementCommunicationProfit & Loss ManagementRoles and ResponsibilitiesLead the center operations, overseeing all...

KEY ADMINISTRATIVE RESPONSIBILITIES  Sop’s: To ensure adherence & compliance to standard operating procedures at all times and to also ensure that standards aredriven by the Center Manager(s) while providing ownership value.To oversee achievement of budgeted sales target every month & offer timely advice to team to review strategies to close sales &...

Brief about the Role : At Bharti Airtel we are building a digital organization with customer experience at heart of everything we do. We want to create experience benchmarks and be known world-wide for our experience standards .  We are looking for an innovative, bright, and enthusiastic individual who will be able to lead our contact center operations...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

The Pratha Pre-school, Sector 31, Gurugram invites smart, energetic and creative leaders to be a part of the family as the Center Head. We are looking for someone who can initiate, develop and be a part of our quest for excellence in holistic education. To provide effective, dynamic and inspirational leadership in order that every child is able to fulfil...

Job Title- National Delivery Head Function Training Delivery Job Description The National Delivery Head is a key leadership position responsible for the overall training delivery and quality of training for all the centers across the country. This role requires a combination of leadership, strategic thinking, and hands-on management...

Job DescriptionA preschool center head manages the day-to-day operations of a preschool, including curriculum, staff, and financesResponsibilities:- Manage daily operations of the preschool- Lead and supervise a team of educators and support staff- Ensure compliance with educational standards and regulations- Implement curriculum aligned with best practices...

Company Overview Large Global IT Consulting firm. Job Description We are looking for an experienced and visionary leader to head our Center of Excellence for Artificial Intelligence and Machine Learning. Responsibilities : Key Responsibility: • Lead the Center of Excellence for Artificial Intelligence and Machine Learning, and manage a...

Execute budget forecasts and owns the development and implementation of staffing and metric models, reporting and analysis. Data driven inputs for forecasting and discussion with category leaders to finalize forecast volumes/FTE. Perform complex analysis using past trends, Call arrival pattern etc testing of multiple inputs, using simulation to forecast...

Cloud/Infrastructure/Resiliency Delivery Head RoleWork Location: Gurgaon- As a Technical Delivery Head you will support the planning and execution of a large portfolio of IT infrastructure projects accounts while monitoring ongoing operations.- You will oversee delivery for Cloud and Infrastructure Mgmt Projects - both development and managed services.- You...

Company Profile We’re Razorpod—a company driven to innovate, disrupt, and redefine digital experiences. We specialize in technology-led solutions, UX design, and full-cycle product development, delivering products that solve real-world challenges and elevate user experiences. From crafting seamless user experiences to building robust digital platforms,...

We are Hiring for Sales Head- Corporate with a Security Solutions Brand [Gurugram, Work From Office,5 Days]Location: GurugramJob Description:Sales Origination Strategy & Execution :- Drive execution of overall BD strategy in terms of solution offering, value proposition etc.to target potential customers- Contribute to development of overall sales strategy...

Cloud/Infrastructure/Resiliency Delivery Head RoleWork Location: Gurgaon- As a Technical Delivery Head you will support the planning and execution of a large portfolio of IT infrastructure projects accounts while monitoring ongoing operations.- You will oversee delivery for Cloud and Infrastructure Mgmt Projects - both development and managed services.- You...

To work with one the leading fintech organization Wealth Creation Opportunity About Our Client Fintech company based in India that provides personal loans, credit cards, and free credit reports. It leverages technology and data science to offer a range of financial products tailored to the needs of its customers. Partners with various banks and NBFCs...

The Role Willis Towers Watson operates a number of outsourced actuarial function projects for a variety of Life Insurance companies in the UK.  Such projects are delivered by a strong collaborative outsourcing team across WTW India and WTW UK offices. As a nearly or recently qualified actuary in the Life Actuarial Outsourcing team, you will be working...

Greetings from ADI Group !!About Client : Incorporated in 1993, Client has pioneered Soft Skills training in India, spanning industries such as Aviation, Hospitality, Travel, and Customer Service, and has consequently transformed countless careers in the process. Bearing witness to its excellence, Client has appeared for Eight years in The Limca Book of...

Job Description Skills: Good Communication Skills, Good Learning Skills, Self Motivated, Quality Head, Experience Must sheet metal industry, Manufacturing industry, Manufacturing Industry Profile - QA head Qualification - B.Tech /Diploma - mechanical , electrical Salary - Upto 10.8 LAC Experience - Min. 12 +yrs . ( experience in MSME/ samall scale...

Company Profile We’re Razorpod—a company driven to innovate, disrupt, and redefine digital experiences. We specialize in technology-led solutions, UX design, and full-cycle product development, delivering products that solve real-world challenges and elevate user experiences. From crafting seamless user experiences to building robust digital platforms,...

We are Hiring for Sales Head- Corporate with a Security Solutions Brand [Gurugram, Work From Office,5 Days]Location: GurugramJob Description:Sales Origination Strategy & Execution :Drive execution of overall BD strategy in terms of solution offering, value proposition etc.to target potential customersContribute to development of overall sales strategy for...

The Commercial Banking Centre Head, leads a team of Relationship Managers responsible for driving the commercial banking business for the centre. The Commercial Banking business focuses on working capital related facilities for clients – mainly letters of credit, guarantees, trade loans, etc. along with products such as Trade & Forex solutions & Cash...