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Customer Support Specialist

3 months ago

Bangalore Urban, India Alp Consulting Ltd. Full time

Hi All,


Exciting Job opening for Customer Support


Exp-3+

Location-Bangalore


  • Proven experience in customer service, client relations, or grievance management.
  • Exceptional communication and interpersonal skills, with the ability to remain calm and composed in challenging situations.
  • Strong problem-solving abilities and the capacity to think creatively to find solutions to client concerns.
  • Excellent organizational skills and attention to detail, with the ability to manage multiple priorities simultaneously.
  • Proficiency in ticketing systems or customer relationship management (CRM) software is preferred.
  • Empathy and patience, with a genuine desire to help clients and resolve their issues effectively.