Holiday Sales Executive

7 days ago

Mumbai, India Travelxp Full time

Job Title: Travel Sales & Operations Executive (Holiday Sales)

Location: Mumbai, Onsite


About Us:

Travelxp is a leading travel agency dedicated to providing exceptional travel experiences for our premium clients. We pride ourselves on our commitment to customer service and our in-depth knowledge of the travel industry.


Job Description:

We are seeking a dynamic and motivated Travel Sales & Operations Executive (Holiday Sales) to join our team. In this role, you will interact with premium clients, ensuring their travel needs are met with the highest level of service. You will be responsible for managing the end-to-end post-booking operations and providing exceptional customer support. This will be for our Vertical All About Stays.

Key Responsibilities:

  • Client Interaction: Engage with premium clients to understand their travel requirements and preferences, ensuring personalized service.
  • Customer Support: Provide exceptional support by promptly addressing inquiries, resolving issues, and anticipating client needs to enhance their travel experience.
  • Post-Booking Operations: Manage end-to-end post-booking processes, including vendor payments, voucher creation, and handling on-trip escalations effectively.
  • Record Management: Update and maintain accurate client information and financial records to ensure smooth operations and compliance.
  • Market Awareness: Stay updated with tourism trends, emerging destinations, and industry developments to provide informed recommendations to clients.


Qualifications:

  • Bachelor’s degree in Hospitality, Tourism, Business, or a related field.
  • Proven experience in travel sales or operations, preferably in a premium or luxury travel environment.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Proficiency in travel management software and Microsoft Office Suite.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.


Join us in creating unforgettable travel experiences for our clients

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