AVP - Customer Insights
1 week ago
We're Hiring: AVP, Analytics – Customer Insights | Remote | GCC
Location: Remote (India-based)
Shift: 2 PM – 11 PM IST
CTC: Up to 28 LPA
Experience: 4 – 10 years
Are you a Data Scientist with a passion for AI/ML, NLP, and analytics? Do you thrive in a techno-functional role, leveraging data-driven insights to solve business challenges? If so, we want to hear from you
About the Role:
As an AVP, Analytics – Customer Insights, you will drive data science and AI/ML solutions, working with large-scale customer interaction data to enhance customer experience, optimize business strategies, and automate key processes. You will collaborate across teams in an Agile environment and play a key role in driving revenue-impacting insights.
Key Responsibilities:
Develop and deploy AI/ML models, including NLP solutions, to analyze structured & unstructured data
Lead analytics projects from scoping to execution, working cross-functionally with multiple teams
Extract insights from data and automate critical processes to improve decision-making
Ensure project delivery with accuracy, efficiency, and compliance
Mentor and guide team members in analytics and data science methodologies
Work on customer interaction & feedback data to improve overall customer experience
Stay ahead of the curve by adopting the latest data science techniques
What You Bring:
Degree in Statistics, Mathematics, Engineering, or a related field (or 6+ years of experience in analytics)
4+ years of Python experience and 3+ years of NLP experience
Expertise in SQL/SAS/Python with the ability to apply advanced AI/ML techniques
Strong background in statistical analysis, data modeling, and predictive analytics
Proven ability to drive strategy and business impact through analytics
Understanding of the USA credit business market
Hands-on experience with large-scale structured & unstructured data analysis
Proficiency in MS Excel & PowerPoint for data storytelling
Strong communication, leadership, and problem-solving skills
If you're looking to make an impact with cutting-edge AI/ML solutions, apply now at dipa@livecjobs.com
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