AVP - Customer Insights

1 week ago


India Live Connections Full time

We're Hiring: AVP, Analytics – Customer Insights | Remote | GCC

Location: Remote (India-based)

Shift: 2 PM – 11 PM IST

CTC: Up to 28 LPA

Experience: 4 – 10 years

Are you a Data Scientist with a passion for AI/ML, NLP, and analytics? Do you thrive in a techno-functional role, leveraging data-driven insights to solve business challenges? If so, we want to hear from you

About the Role:

As an AVP, Analytics – Customer Insights, you will drive data science and AI/ML solutions, working with large-scale customer interaction data to enhance customer experience, optimize business strategies, and automate key processes. You will collaborate across teams in an Agile environment and play a key role in driving revenue-impacting insights.

Key Responsibilities:

Develop and deploy AI/ML models, including NLP solutions, to analyze structured & unstructured data

Lead analytics projects from scoping to execution, working cross-functionally with multiple teams

Extract insights from data and automate critical processes to improve decision-making

Ensure project delivery with accuracy, efficiency, and compliance

Mentor and guide team members in analytics and data science methodologies

Work on customer interaction & feedback data to improve overall customer experience

Stay ahead of the curve by adopting the latest data science techniques

What You Bring:

Degree in Statistics, Mathematics, Engineering, or a related field (or 6+ years of experience in analytics)

4+ years of Python experience and 3+ years of NLP experience

Expertise in SQL/SAS/Python with the ability to apply advanced AI/ML techniques

Strong background in statistical analysis, data modeling, and predictive analytics

Proven ability to drive strategy and business impact through analytics

Understanding of the USA credit business market

Hands-on experience with large-scale structured & unstructured data analysis

Proficiency in MS Excel & PowerPoint for data storytelling

Strong communication, leadership, and problem-solving skills

If you're looking to make an impact with cutting-edge AI/ML solutions, apply now at dipa@livecjobs.com



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