Process Automation Specialist
1 week ago
About Pickyourtrail (PYT)Pickyourtrail (PYT) is an expert co-creator of super hit customised holidays. We are the perfect partner to the ‘designated travel planner/s’ of every group - big or small. Our service, customisation and expertise help us deliver super hit holidays and make the planner the hero of the holiday. The mission is simple: to make customized international travel easy, reliable, and uniquely memorable. Why work with Pickyourtrail?Pickyourtrail is one of the very few travel startups that has not only survived the pandemic but have significantly expanded, increasing our product portfolio to now include domestic staycations and global markets in addition to our India outbound market. Despite the tough circumstances surrounding the pandemic, we have managed to maintain and, in fact, grow our Glassdoor rating to 4.2 out of 5.Key benefits: High Impact Opportunity Leisure travel is on a major uptick, much like online meetings were in February 2020. This presents a unique opportunity to utilize your experience to accelerate the organization's growth and achieve desired objectives.Growth: Work alongside seasoned travel entrepreneurs and marketers, gaining invaluable experience in a high-growth sectorAutonomy & Ownership: We empower our team members to take full ownership. You are responsible for the full, end-to-end execution of all strategies and the delivery of measurable results.About the RoleWe’re looking for a Process Automation Specialist who can transform how our Customer Experience team operates by redesigning the systems behind how we sell, service and deliver holidays. If you’re someone who sees a workflow and immediately imagines a smarter, automated version of it, this role is the perfect fit. You’ll work across Sales, Supply, Tech and CX to cut down manual effort, eliminate process gaps and build intelligent, AI-powered workflows that make super hit holidays happen seamlessly. Your work will directly elevate our operational excellence and shape the backbone of how pickyourtrail delivers world-class travel experiences.What you will doSpot repetitive, high-effort CX tasks and automate them using AI + existing internal toolsMap current vs future-state processes and rebuild CX journeys end-to-endDesign automations across our CRM (PLATO), email, Slack and internal platformsBuild triggers, alerts and fail-safes to ensure Zero MIH errorsPartner with Tech & Product teams to launch seamless integrationsTrack automation performance, analyse outcomes and continuously optimise Key impact areasReimagining our Bookings & Operational workflowsUpgrading SOPs to reduce repetitive work and human errorImproving CX team efficiency across the delivery lifecycleBringing intelligent automation and AI-driven workflows to life🔍 What we're looking for3–6 years of experience in workflow automation or process designHands-on expertise with tools like n8n, Zapier, Make.com or similarA strong foundation in building processes that actually stickA natural problem-solver with high ownership and a builder’s mindsetExperience in travel/holiday operations is a bonus (but not a dealbreaker)
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Process Automation Specialist
2 weeks ago
Chennai, India Pickyourtrail Full timeAbout Pickyourtrail (PYT)Pickyourtrail (PYT) is an expert co-creator of super hit customised holidays. We are the perfect partner to the ‘designated travel planner/s’ of every group - big or small. Our service, customisation and expertise help us deliver super hit holidays and make the planner the hero of the holiday. The mission is simple: to make...
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Process Automation Specialist
1 week ago
Chennai, India Pickyourtrail Full timeAbout Pickyourtrail (PYT) Pickyourtrail (PYT) is an expert co-creator of super hit customised holidays. We are the perfect partner to the ‘designated travel planner/s’ of every group - big or small. Our service, customisation and expertise help us deliver super hit holidays and make the planner the hero of the holiday. The mission is simple: to make...
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Process Automation Specialist
1 week ago
Chennai, India Pickyourtrail Full timeAbout Pickyourtrail (PYT)Pickyourtrail (PYT) is an expert co-creator of super hit customised holidays. We are the perfect partner to the ‘designated travel planner/s’ of every group - big or small. Our service, customisation and expertise help us deliver super hit holidays and make the planner the hero of the holiday. The mission is simple: to make...
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Process Automation Specialist
1 week ago
Chennai, India Pickyourtrail Full timeAbout Pickyourtrail (PYT) Pickyourtrail (PYT) is an expert co-creator of super hit customised holidays. We are the perfect partner to the ‘designated travel planner/s’ of every group - big or small. Our service, customisation and expertise help us deliver super hit holidays and make the planner the hero of the holiday. The mission is simple: to make...
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Process Automation Specialist
1 week ago
Chennai, India Pickyourtrail Full timeAbout Pickyourtrail (PYT)Pickyourtrail (PYT) is an expert co-creator of super hit customised holidays. We are the perfect partner to the ‘designated travel planner/s’ of every group - big or small. Our service, customisation and expertise help us deliver super hit holidays and make the planner the hero of the holiday. The mission is simple: to make...
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Process Automation Specialist
1 week ago
Chennai, India Pickyourtrail Full timeAbout Pickyourtrail (PYT) Pickyourtrail (PYT) is an expert co-creator of super hit customised holidays. We are the perfect partner to the ‘designated travel planner/s’ of every group - big or small. Our service, customisation and expertise help us deliver super hit holidays and make the planner the hero of the holiday. The mission is simple: to make...
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Process Automation Specialist
1 week ago
chennai, India Pickyourtrail Full timeAbout Pickyourtrail (PYT)Pickyourtrail (PYT) is an expert co-creator of super hit customised holidays. We are the perfect partner to the 'designated travel planner/s' of every group - big or small. Our service, customisation and expertise help us deliver super hit holidays and make the planner the hero of the holiday. The mission is simple: to make...
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Process Automation Specialist
2 weeks ago
Chennai, Tamil Nadu, India Pickyourtrail Full time ₹ 5,00,000 - ₹ 15,00,000 per yearAbout Pickyourtrail (PYT)Pickyourtrail (PYT) is an expert co-creator of super hit customised holidays. We are the perfect partner to the 'designated travel planner/s' of every group - big or small. Our service, customisation and expertise help us deliver super hit holidays and make the planner the hero of the holiday. The mission is simple: to make...
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Sales Specialist
2 days ago
Chennai, Tamil Nadu, India DURO Automation Full timeCompany DescriptionDURO Automation Pvt. Ltd. is a leading provider of integrated automation solutions for smart homes, industrial settings, HVAC systems, and security. Leveraging advanced AI, IoT, and cloud-based technologies, the company enhances efficiency, convenience, and security for its clientele. With expertise ranging from industrial robotics and...
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Tamil Voice Process
4 days ago
Chennai, India TAMIL VOICE PROCESS Full timeJob opening for Telecaller Executive(Lead Conversion Specialist)-Saligramam Chennai Qualification: Any degree Exp: 1 to 3 years Salary: As per your last drawn. Required Skill: Contacting/Answering phones and explaining the treatment and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining...
