Director of Engineering
2 weeks ago
Zenarate uses cutting-edge speech processing, AI, and machine learning to empower contact center agents to deliver the best experience possible. Some facts about the business:
- We are an exciting and profitable SaaS company, with 100% year-over-year growth. Profitable growth means that we have control over our destiny and you will be part of an organization that is focused on customers and employees first
- Our platform is used in over a dozen countries and 13 languages by leading brands, including Nintendo, Google Play, Genpact, American Express, Bank Of America, and United Airlines.
- We have won multiple awards from premier organizations, including the American Business Awards (Stevies).
- Our management team has a very successful track record of building multiple successful companies. You can learn more about them at Zenarate Management
About The Position
We are looking for someone who can lead our engineering team in India. You will be responsible for building and retaining a high-performing technical team to maintain and extend our products, to ensure they are reliable, efficient, and performant. You will be responsible for communicating with clients, product teams, and senior leadership to understand the business goals for our products, and then executing on those goals.
Requirements
- Deliver on the key KPIs: Revenue, Customer value creation, User NPS, Innovation and DORA metrics
- Work with external clients and internal stakeholders to turn business requirements into working software
- Manage allocation of software engineering resources and solutions
- Develop and deploy software development best practices across teams and projects
- Mentor and develop engineering managers, to help the company scale to 10X our current size
- Assist in recruiting to build out your team
- Work with senior leadership to develop a strategic roadmap for the organization to close competitive gaps, allow us to penetrate new industries/markets, and win strategic deals
- Evolve tech stack to modern tools and paradigms like React, Python, AWS, and microservices
- Assess overall technical debt in the system and develop plans for remediation
- Degree in Computer Science or a related field
- 10+ years of experience delivering complex software solutions for performance, reliability, and security
- Has been part of a SAAS B2B company that has scaled from tens to millions to hundreds of million in revenue
- Delivered complex software solutions for performance, reliability, and security
- Experience in building high performing engineering teams in an agile environment
- Strong communicator, with the ability to lead and mentor direct reports, and communicate with product managers and senior leadership
-
Project Director
7 days ago
Gurugram, India DB Engineering & Consulting GmbH Full timeStellenbeschreibung We are looking for a Project Director for an upcoming project in Gurugram, India at Deutsche Bahn Engineering & Consulting . Gurgaon is a satellite city of Delhi located in the northwestern Indian state of Haryana and is part of the National Capital Region of India. It is 32 km southwest of New Delhi and 268 km (167 mi) south...
-
Director of Software Engineering
2 months ago
Gurugram, India Practice by Numbers Full timePractice by Numbers is a SaaS company providing Data analytics, patient communication, and operational enhancement services to Dental Practices worldwide. The Practice by Numbers Director of software engineering, reporting to the Head of Engineering, will lead the development (~20-30) team. The Role As a Director of Software Engineering, you will lead and...
-
Director of Software Engineering
2 months ago
Gurugram, India Practice by Numbers Full timePractice by Numbers is a SaaS company providing Data analytics, patient communication, and operational enhancement services to Dental Practices worldwide. The Practice by Numbers Director of software engineering, reporting to the Head of Engineering, will lead the development (~20-30) team.The RoleAs a Director of Software Engineering, you will lead and...
-
Director of Software Engineering
2 months ago
Gurugram, India Practice by Numbers Full timePractice by Numbers is a SaaS company providing Data analytics, patient communication, and operational enhancement services to Dental Practices worldwide. The Practice by Numbers Director of software engineering, reporting to the Head of Engineering, will lead the development (~20-30) team.The RoleAs a Director of Software Engineering, you will lead and...
-
Eucloid - Director - Delivery
2 days ago
Gurugram, India Eucloid Data Solutions Pvt Ltd Full timeDirector - description: - We are looking for a high-energy individual for the Director - Delivery role at Eucloid. The Candidate will be a part of the Eucloid leadership team and will independently lead/manage Customer accounts and projects. - The candidate will advise clients on multiple business problems and help them achieve desirable business outcomes...
-
Engineering Director
2 weeks ago
Gurugram, India FxConsulting Full timeRole : Director of EngineeringAs an engineering leader of the engineering team, your primary responsibility will be to build a high performing engineering team that strives to deliver scalable technical solutions for our European customers while ensuring smooth operations of services.Responsibilities : - Have overall ownership of technology for your products...
-
Engineering Director
2 weeks ago
gurugram, India FxConsulting Full timeRole : Director of Engineering As an engineering leader of the engineering team, your primary responsibility will be to build a high performing engineering team that strives to deliver scalable technical solutions for our European customers while ensuring smooth operations of services.Responsibilities : - Have overall ownership of technology for your...
-
Servicenow Director
2 months ago
gurugram, India Nityo Infotech Full timeServiceNow_Architect, Service Engineering and ManagementSenior Director of Service Engineering and Management is responsible for leadingoperations and development teams that create and maintain IT Service Management tools to be used by the enterprise, develop solutions for corporate technologies, implement and maintain governance processes and policies, and...
-
Creative Art Director
1 month ago
Gurugram, India UNISON INTERNATIONAL CONSULTING (The Recruitment Company) Full timeGroup Creative DirectorLocation: Gurugram, Haryana (with potential for international travel)Reports to: CEOJob Overview:As the Group Creative Director, you will lead the creative vision across multiple platforms and brands within the luxury product and precision engineering sectors. This senior role demands a strategic thinker with a profound mastery of...
-
Creative Art Director
1 month ago
gurugram, India UNISON INTERNATIONAL CONSULTING (The Recruitment Company) Full timeGroup Creative Director Location: Gurugram, Haryana (with potential for international travel) Reports to: CEO Job Overview: As the Group Creative Director, you will lead the creative vision across multiple platforms and brands within the luxury product and precision engineering sectors. This senior role demands a strategic thinker with a profound mastery of...
-
Director SEO
1 week ago
Gurugram, India Qrata Full timeOrganisation: Advertising agency in GurgaonDirector SEOWFO- 5 daysEssential Duties and Responsibilities:Development of SEO strategies and executing SEO tacticsCreate and execute effective SEO pitches to prospective clients. Development of training programs for the SEO Team to allow them on-going success in organic search marketing.Lead and develop an...
-
Director SEO
7 days ago
Gurugram, India Qrata Full timeOrganisation: Advertising agency in GurgaonDirector SEOWFO- 5 daysEssential Duties and Responsibilities:Development of SEO strategies and executing SEO tacticsCreate and execute effective SEO pitches to prospective clients. Development of training programs for the SEO Team to allow them on-going success in organic search marketing.Lead and develop an...
-
Training Delivery Director
1 month ago
gurugram, India Expedia Group Full timeTraining Delivery Director Are you a highly influential people leader with a background in customer operations training delivery? Expedia’s Traveler & Partner Service Platform (TPSP) are looking for a Training Delivery Director to oversee all training efforts for traveler and partner customer operations. As the Training Delivery Director, you will...
-
Assistant Director- CGDC
1 month ago
Gurugram, India BML Munjal University Full timePosition: Asst. Director, School of EngineeringReport to: Sr. Director- CGDC Location: BMU Campus, Sidhrawali, HaryanaRoles ResponsibilitiesLeading the team of Sr. Manager / Manager / Executives to accomplish the pre-defined internships and placements targets of self and team members.Students’ engagement and campus management.Capturing recruiter’s...
-
Assistant Director- CGDC
1 month ago
Gurugram, India BML Munjal University Full timePosition: Asst. Director, School of EngineeringReport to: Sr. Director- CGDC Location: BMU Campus, Sidhrawali, HaryanaRoles ResponsibilitiesLeading the team of Sr. Manager / Manager / Executives to accomplish the pre-defined internships and placements targets of self and team members.Students’ engagement and campus management.Capturing recruiter’s...
-
Engineering Director
5 days ago
Gurugram, India AMEX Full timeYou Lead the Way. Weve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a...
-
Engineering Director
6 days ago
gurugram, India AMEX Full timeYou Lead the Way. Weve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a...
-
Engineering Director
6 days ago
gurugram, India American Express Full timeYou Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you...
-
Engineering Director
5 days ago
Gurugram, India American Express Full timeYou Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...
-
Associate Director, Transformation
1 week ago
Gurugram, India Concentrix Full timeTHE ROLEAs an Associate Director of Innovation, you will be responsible for leading a team of consultants across multiple verticals who are responsible for building and executing transformation roadmap for clients in customer service/technology domain.KEY RESPONSIBILITIES• Manage day-to-day execution of various cross-functional transformation initiatives...