Associate / Sr Associate - CSR Services

4 weeks ago

Mumbai, India Give Full time

Role: Associate, CSR Services


Key skills: CSR consulting, social impact consulting, problem solving, client engagement, data analysis and reporting


Location: Mumbai. Remote working with periodic travel.


About Give Grants

Give Grants enables large Indian corporations and foundations to deliver maximum social impact. Using a combination of consulting services, operations support and technology platforms, we work with 100+ companies and grantmakers to make their giving journey convenient, compliant and the most impactful it can be. We are a part of Give, India’s largest philanthropic platform.Find out more about us at give.do/givegrants


About the role

The CSR Services team is the primary owner of all client relationships (companies / corporate foundations / philanthropic foundations) and is responsible for overall client delight. Our service offerings include strategy and program design, partner identification, KPI mapping, on-ground monitoring and evaluation, and overall impact portfolio management. We also support clients in effectively using our CSR management tech platform.

As an Associate in this team, you will be working with the clients and will be required to understand the day-to-day operational tasks pertaining to the overall deliverables for the various stakeholders. This role will also require a good understanding and appreciation of the CSR/ impact ecosystem and applicable standards/ laws. At Give Grants, we believe in deriving client value through data driven insights and the CSR Services team members also require developing a fair understanding of our tech products.


Responsibilities

1) Program identification and delivery

  • Understand client's CSR vision and co-develop action roadmap aligned to their CSR goals
  • Maintain close coordination with the clients for timely delivery of services as per the agreed scope of work
  • Deliver high quality reports / updates / insights to clients by regularly engaging with NGO partners and internal teams at Give Grants
  • Keep up with the updates in the CSR ecosystem and social development space to ably guide the clients

2) Strategic Consulting

  • Help clients to design/restructure programs in line with their intent and that delivers real, measurable, sustainable impact
  • Undertake secondary research of the CSR/ impact landscape / peer research to provide insights and trends to the clients
  • Analyse data from multiple sources and derive actionable insights for all stakeholders of the CSR programs. Share data-backed insights with the clients regarding their programs.
  • Over time, develop depth of knowledge and expertise within specific sub-verticals of the development landscape

3) Internal Stakeholder Management

  • Timely raising of internal requests to ensure that the overall project plan and objectives are met.
  • Develop understanding of our tech products, to provide appropriate guidance to client teams
  • Actively contribute to pre-sales efforts by supporting the development of high quality collateral and proposals.
  • Contribute to ongoing development of thought leadership content through creation of reports, articles, podcasts etc.


Required Skills and Expertise

We at Give believe in learning through doing. We are looking for self-starters who are willing to learn fast and work towards building an excellent customer centric experience while providing them with quality support and guidance.

  • Graduate / post graduate from top tier institutes with strong academic background. An academic background in sociology / social work / economics / development studies / other allied streams will be a positive but is not essential.
  • 2 – 4 years of experience, preferably with exposure to CSR / development space or equivalent consulting experience.
  • Domain knowledge of CSR rules and understanding of CSR ecosystem in India along with areas of national priority such as skilling, women empowerment, MCH, climate change
  • Strong analytical skills, excellent communication, storytelling and presentation skills, backed by strong verbal and written communication along with keen attention to detail
  • Technical Skills: Strong Microsoft PowerPoint, Excel, Word. Strong data analysis capabilities including high proficiency in excel + google sheets and powerpoint + google slides
  • Soft Skills: Client communication, project management, relationship building, stakeholder management and client influencing
  • Proven ability to work independently and collaboratively in a dynamic environment with a strong commitment to ethical practices, social justice, and advancing positive social outcomes.
  • A bias toward action, ability to manage multiple projects and priorities to deliver on tight deadlines


About Give

Give exists to alleviate poverty by enabling the world to give. Established in 2000, Give, together with its partners, is the largest and most trusted giving platform in India. Give enables individuals and organizations to raise and donate funds conveniently to any cause they care about, with offerings including crowdfunding, corporate giving, cause marketing, and philanthropy consulting. Give’s community of 2.6 M+ donors support 2,800+ verified non-profits, serving 15M+ people across the country.

We are an extremely rare workplace that brings a fast-paced, high-growth work culture together with a compassion-driven impact-focused work environment.


Our Values

integrity in everything we do | empathy towards all | serve with passion | focused on scale

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